Retail Worker, Sales Floor
San Francisco - CA
Posted 3 weeks ago
Budtender/Doorperson – Grass Roots


Shift Type/Workday:
Part Time




Job Description:
The Budtender/Door Person is our primary front of house position. This position works either the door, sells cannabis to walk in customers or handles fulfillment of phone, online and delivery orders or a combination of the three functions depending on staffing needs and floor coverage. When performing the door function, the Budtender is responsible for greeting, admitting and exiting customers from the retail store. While stationed at the front door and gate, the Budtender is required to greet customers, verify identification, enter information into a computer, and ensure the overall safety and security of the retail store. While behind the sales counter, the Budtender is responsible for dispensing and selling cannabis products and merchandise, collecting cash and debit payments and handling customer requests, questions and suggesting products that would benefit the customer. While answering calls and responding to web and online inquiries the Budtender uses their knowledge and customer service skills to offer all of our range of products to customers. These functions also include back of house functions, including side work, stickering, organization and cleaning and general store upkeep. Additional duties and responsibilities are outlined below.


  • Greet arriving customers and check proper ID’s
  • Input customers into our Point of Sale (POS) system, direct them to the queue
  • Sell, promote, recommend and curate product solutions that benefit our customers
  • Collect payments and issue sales receipts upon request
  • Answer multi-line phone system and manage inbound calls accordingly
  • Instruct customers regarding marijuana options
  • Provide excellent product knowledge and customer service ranging from flowers and edibles, to extracts and topicals
  • Maintain order in the store and in assigned station, including proper storage of products and maintaining health and safety
  • standards for fellow employees and customers
  • Ensure the cash drawer is balanced at the end of each shift.
  • Maintain and uphold Covid cleanliness and sanitation standards

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Angela White (





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