Delivery Dispatcher – MediThrive
MediThrive
Management
San Francisco - CA
Posted 2 weeks ago
Position:
Delivery Dispatcher
Shift Type/Workday:
Part-Time
Compensation:
$18/hour
Job Description:
Medithrive is a historic (there has been a dispensary in this location since 1996!), high-end, “Recreational” cannabis storefront and delivery services based in ”The Mission District” of San Francisco.
We curate, partner with, and carry many the most innovative and exciting cannabis brands in the industry. Being a standalone operator (and not a corporate player) our employees are actually ”True Team Members” who get to wear many different hats and honestly learn as much as possible about this exciting and newly emerging industry.
Many of our previous employees moved on to elevated positions both within our company and with other brands in this industry.
While the primary job description and responsibility focuses on COORDINATING ; you will both be able to and expected to work many of the other job positions including, phone/sales, in-take host, and inventory associate. YOU WILL LEARN HOW A CANNABIS DISPENSARY & DELIVERY SERVICE OPERATES!
If you are interested in entering this exciting and newly emerging industry this is the PERFECT OPPORTUNITY to learn the operations of a dispensary in its entirety! We are happy to hire seasoned cannabis industry veterans but equally excited to bring on passionate, driven and professional rookies. Below is an honest description of who we are looking for; please read it and if you see yourself in the description PLEASE APPLY!!!
Medithrive is looking for a Delivery Dispatchers/ Coordinators that will communicate with & manage customers and drivers. The ideal candidate must be an excellent communicator, be able to remain calm + composed, and work well in high stress situations. A great work ethic, great multitasking skills, great communication/customer service skills, common sense, and trustworthiness are required. Everything else can be trained! You are the first point of customer communication for the company, so it is important that you represent the company well!
Responsibilities:
- Communicate with customer through phone, email, and text on computer.
- Process orders (everything related to this process)
- Route drivers in SF Bay Area/ East Bay
- Data entry/data management
- Communicate with team members during workflow
- Proficient in basic computer skills
- Develop efficient routes to ensure that deliveries are made in a timely fashion
- Maintain contact with drivers throughout their shifts and address any routing issues they might have
- Monitor road conditions, construction zones, and accidents in order to revise routes as needed
- Update customers on the status of their deliveries including any delays that occur
- Answer calls from delivery drivers and relay any emergencies they have to the appropriate channels
- Other duties as requested
Qualifications/Requirements:
- Fast typist
- Must be at least 21 years old
- Proficient in English (oral and written)
- Proficient in math related to money and taxes
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
- Common sense
- Trustworthy
- Punctual
- Detail oriented
- Cannabis experience is NOT required
- POS handling
- Attention to detail