Management, Retail Supervisor
San Francisco - CA
Posted 1 month ago

Job Title:
Dispensary Supervisor

Compensation:
$22/hour

Shift/Workday:
Full-Time

Benefits:

  • 10 hour shifts (4) days per week – (40 hours per week position) 
  • Must be able to work days, nights, weekends, and holidays 
  • Paid accrued sick leave 
  • 30% Employee Discount  

Description:

Weedhub is a premier cannabis boutique in San Francisco focused on providing the best of recreational and medical marijuana with outstanding customer service.  

The role of the Store Supervisor is responsible for supporting the Store Manager in overseeing the daily operations of the store, ensuring high levels of customer satisfaction, and maintaining and enforcing the Company policies and procedures. Working closely with the Store Manager, you will coordinate the intricacies of daily operations, reporting and cash management procedures related to opening and closing of the store. 

Responsibilities:

  • Assisting the Store Manager to effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow 
  • Responsible for ensuring high levels of customer satisfaction through excellent customer service 
  • Leading by example and supporting with training the retail staff on customer service standards 
  • Maintains a positive attitude that creates a positive work environment 
  • Maintains technical industry knowledge and product knowledge, trains staff on products in store 
  • Responsible for the proper and accurate use and training of the POS, cash handling, safe audits, and change drops 
  • Monitor and manage inventory, product placement, store presentations and work with marketing to raise awareness and increase sales 
  • Upholds and enforces the Company policies and procedures, and effectively trains new staff on policies and procedures 
  • Assist in managing and motivating store staff by coaching and training 
  • Addresses and communicates any employee performance issues to Store Manager 
  • Upholds visual merchandising standards, checking that proper signage, price tickets, marketing materials, etc. are visible and updated 
  • Responding effectively to customer complaints and inquiries 
  • Engages with customers/patients to understand their wellness needs and recommends products 
  • Educates customers/patients on benefits of cannabis products 
  • Educates customers/patients and explain all cannabis product categories and consumption methods 
  • Educates customers/patients and explain dosing instructions and safe consumption per product 
  • Deliver Weedbhub’s retail promise to every customer/patient while ensuring the highest level of customer satisfaction through excellent sales service 
  • Always uphold and ensure industry compliance regulations 
  • Accurately handle all customer/patient transactions; cash handling, debit card transactions, ATM, and money management 
  • Ability to remain calm in stressful and busy circumstances 
  • Maintains the cleanliness and organization of the store including organizing products and inventory, sweeping, mopping, and dusting 
  • Ability to remain flexible and willing to help with other projects/tasks assigned by management 
  • Other duties as assigned 

Qualifications:

  • Must be 21 years of age or older 
  • High School Diploma or GED equivalency 
  • (1) year of experience in cannabis retail sales as a Supervisor or Assistant Manager 
  • Ability to remain compliant in a highly regulated role 
  • Demonstrates strong oral and written communication with customers/patients, coworkers, and management 
  • Knowledge of basic computer skills and point-of-sale software 
  • Strong customer service skills 
  • Strong attention to detail and a team player mentality 
  • Ability to deal with problems and resolve them in an efficient and professional manner 
  • ]Positive can-do attitude and strong work ethic 

  

PREFERRED QUALIFICATIONS: 

  • Knowledge of METRC 
  • Knowledge of local and state laws related to cannabis sales 
  • Experience with Meadow POS system 
  • Cannabis knowledge or cannabis industry experience 
  • Valid DCA (Department of Consumer Affairs) Guard Card 

 

WORK ENVIRONMENT & PHYSICAL DEMANDS: 

  • Ability to be on feet, standing, walking majority of shift 
  • Use of hands, wrists, and arms for long periods of time 
  • Ability to be outside in all weather conditions when required 
  • Must comply with company dress code and or uniform requirements 
  • Consistent bending, squatting, twisting, reaching, and lifting at least 25lbs 

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently and have a probationary period of 90 days. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Candidates, please send resume and cover letter to rphillips@successcenters.org expressing your interest in this opportunity with Weedhub Delivery. 

Job Features

Job Category

Cannabis

Contact

Reba Phillips (rphillips@successcenters.org)

Salary

$22/hour

Hours

Full-Time

Deadline to Apply

7/31/22

Apply Online

Contact Info

A valid email address is required.