Position:
Liberty Lead

Shift Type/Workday:
Full Time

Compensation:
$24.50/hour

Responsibilities:

• Completes all required duties of a Wellness Guide
• Ensures employees’ daily work tasks are completed in a timely manner and consistent with standard operating procedures.
• Keeps next level manager(s) informed about subordinate employees’ performance concerns.
• Controls inventory and cash/debit card transactions.
• Has combinations to safes, security systems, and keys.
• Supervises inventory transfers
• Reconciles Point of Sale (POS) stations at close of shifts, including cash / debit transactions and inventory. Supervises patient or customer holds for home deliveries and pre-orders.
• Opens and closes dispensary facilities, including arming/disarming security system
• Responds to elevated customer requests and conflicts
• Recognizes crisis situations and activates company crisis management policies
• Assists with training of staff
• Maintains patient or customer resources including educational materials, and product information.
• Serves as back up to General Manager and Assistant GM as necessary.
• Ensures all state regulations are followed and documentation is prepared and submitted as required.
• Other duties as assigned

Qualifications/Requirements:

• Regulations require that incumbent be at least 21 years of age and able to obtain and maintain marijuana work credentials

Education/Experience:

• High School diploma
• Two-years in a customer-service oriented retail environment
• Cannabis experience preferred

Technological Skills:

• Experience with point of sale systems
• Microsoft Office

Required Knowledge and Skills: 

• Ability to communicate clearly and accurately
• Ability to exercise independent judgment
• Ability to initiate and follow through on work independently
• Ability to train staff
• Ability to work collaboratively in a team environment
• Ability to work in a fast-paced environment
• Able to maintain confidentiality
• Delegation and the ability to perform well under pressure
• Desired work ethic includes being detail oriented, highly organized, positive, enthusiastic, and eager to learn.
• Proven ability to develop and maintain and positive team environment
• Proven efficiency and ability to prioritize and manage time and task for self and others
• Self-management and supervisory management
• Strong computer skills for data entry is required.
• Strong ethics and sound judgment
• Strong work ethic
• High competence in customer service.