San Francisco - CA
Posted 2 weeks ago

Liberty Lead

Shift Type/Workday:
Full Time



  • Completes all required duties of a Wellness Guide
  • Ensures employees’ daily work tasks are completed in a timely manner and consistent with standard operating procedures.
  • Keeps next level manager(s) informed about subordinate employees’ performance concerns.
  • Controls inventory and cash/debit card transactions.
  • Has combinations to safes, security systems, and keys.
  • Supervises inventory transfers
  • Reconciles Point of Sale (POS) stations at close of shifts, including cash / debit transactions and inventory. Supervises patient or customer holds for home deliveries and pre-orders.
  • Opens and closes dispensary facilities, including arming/disarming security system
  • Responds to elevated customer requests and conflicts
  • Recognizes crisis situations and activates company crisis management policies
  • Assists with training of staff
  • Maintains patient or customer resources including educational materials, and product information.
  • Serves as back up to General Manager and Assistant GM as necessary.
  • Ensures all state regulations are followed and documentation is prepared and submitted as required.
  • Other duties as assigned


  • Regulations require that incumbent be at least 21 years of age and able to obtain and maintain marijuana work credentials


  • High School diploma
  • Two-years in a customer-service oriented retail environment
  • Cannabis experience preferred

Technological Skills:

  • Experience with point of sale systems
  • Microsoft Office

Required Knowledge and Skills: 

  • Ability to communicate clearly and accurately
  • Ability to exercise independent judgment
  • Ability to initiate and follow through on work independently
  • Ability to train staff
  • Ability to work collaboratively in a team environment
  • Ability to work in a fast-paced environment
  • Able to maintain confidentiality
  • Delegation and the ability to perform well under pressure
  • Desired work ethic includes being detail oriented, highly organized, positive, enthusiastic, and eager to learn.
  • Proven ability to develop and maintain and positive team environment
  • Proven efficiency and ability to prioritize and manage time and task for self and others
  • Self-management and supervisory management
  • Strong computer skills for data entry is required.
  • Strong ethics and sound judgment
  • Strong work ethic
  • High competence in customer service.

Job Features

Job Category

Cannabis, Retail






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