Job Title:
Retail Supervisor

Compensation:
$23/hour

Shift/Workday:
Full-Time

Benefits:

• Competitive hourly wage
• Health, dental, vision and life insurance benefits
• Two weeks paid vacation
• Semi-annual reviews
• Employee discounts
• On-going Training
• Opportunity to grow with our expanding business

Description:

Urbana is one of California’s leading cannabis dispensary brands with two award-winning locations in San Francisco and exciting expansion plans.

Since first opening in 2016, Urbana has continually transformed how customers shop for and enjoy cannabis with a modern retail experience that appeals to everyone. Women, seniors and cannabis connoisseurs voted us one of the most beautiful cannabis dispensaries in America, a top-10 dispensary in Northern California and “One of the best dispensaries to visit with your Mom” (which says a lot about our service and style).

The Urbana team is composed of exceptional personalities from the cannabis, retail, and hospitality industries seeking a progressive workplace that is committed to each guest visit being special.

If you love working in an energized retail setting and have a creative and compassionate streak, you’ll thrive at Urbana and enjoy the excitement of an industry that is all about making people feel great.

Responsibilities:

• Managing all shift activity on the sales floor for a team of 10-30
• Promptly and professionally handling customer service requests
• Counting cash drawers for accuracy
• Performing opening and closing checklists and reports
• Keeping store shelves properly stocked and merchandised
• Assisting with in-store promotions
• Monitoring the store for loss prevention and cannabis compliance requirements (training provided)

Qualifications:

• Cannabis industry experience is NOT a requirement but will move candidates to priority consideration
• Minimum 2 years of experience in retail, hospitality, lodging or front-line customer service
• Age 21 or over
• High school diploma or GED equivalent
• Willing to work long days and weekends with a flexible work schedule
• Experience with retail point of sale systems and cash handling
• Must be computer friendly–Microsoft Word/Excel experience a big plus
• Strong communication skills
• A sincere interest in learning about cannabis and the industry, and inspiring the team to do the same
• Professional and personable
• Positive, can-do attitude, solution-based thinker, organized and results-driven
• Team player, willing to do everything to support your co-workers and customers
• A genuine interest in helping people

Recruiting and employment services for Urbana are provided by Good Living Services, Inc. A routine background check on all applicants after making a conditional offer of employment. Benefits are subject to change and employer-sponsored insurance benefits are offered to full-time employees that have met the waiting period requirements of each applicable insurance carrier. We proudly support the San Francisco Equity Program. If you meet the criteria as an equity applicant at http://www.officeofcannabis.sfgov.org, please inform us in your cover letter for priority processing.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Urbana is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

Job Title:
Dispensary Sales Associate

Compensation:
$19/hour

Shift/Workday:
Full-time/Part-Time

Benefits:

• Partnered with UFCW: The UFCW partners with cannabis workers, patients, consumers, community allies, elected officials, and business owners to achieve the shared goals of creating an industry with family-sustaining jobs and a focus on social equity
• Full time status based on seniority
• Medical Insurance for 70% covered by the company for part time and full time employment
• Paid training to learn about the history of cannabis, compliance, product knowledge, and sales
• Quarterly samples (ranging from $100-$300)
• Annual employee appreciation 30-40% merchandise discount for Stiiizy swag
• Paid holidays
• The following benefits apply to all retail employees under the global contract only (excludes Davis/Modesto)
  • 10% employee discounts and 20% employee discounts on Stiiizy mmj products on top of already highly competitive prices
  • 5x premium pay for working on 4/20
  • 1 floating holiday after 12 months of employment
  • Employee birthday paid holiday

Description:
Reporting to the Assistant/General Manager, the Sales Associate is our greatest brand ambassador and a key role within our organization. Sales Associates are exceptional at creating intentional customer experiences by developing authentic relationships with our customers. Our Sales Associates are curious, thoughtful, and sales-oriented people who ensure the Company’s success by imparting cannabis wisdom and maintaining positive customer relationships in order to build a loyal customer base.
Our Sales Associates seek information, knowledge and feedback. You understand customer service and ask great questions to uncover customer intentions in order to provide a personalized shopping experience. You demonstrate high levels of integrity and personal responsibility. Our Sales Associates super power is creating elevated experiences. You see the immense value in our retail locations as billboards for the brand and take pride in acting as a brand ambassador inside and outside the store to ensure the Company’s success within the recreational cannabis landscape.

Responsibilities:

• Work as a team player and contribute to a positive working environment
• Exceed expectations by working to meet the Company’s mission: To provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty
• Promote an environment and culture that is focused on positive and healthy interactions that align with the Company’s core values
• Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis
• Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations
• Create intentional experiences for customers by building authentic relationships; exceed the customers expectations by delivering exceptional service
• Drive customer visit goals and increase the number of returning customers; successfully achieve sales goals and business metrics
• Fulfill pick up orders through Potify and Weedmaps in a timely manner
• Seek opportunities to contribute to and improve business results on a daily basis
• Adhere to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
• Ensure you are aware of all company communication, rollouts, directives and procedures
• Abide by all company policies and programs
• Adhere to all legislative requirements of cannabis retailers, including federal, state and BCC legislation

Qualifications:

• Minimum 21 years of age
• Open availability preferred (must be able to work 2 weekend days Fri-Sun)
• Retail experience (1-2 years preferred)

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods of standing, sitting at a desk, and working on a computer.
• Be able to stand for prolonged periods of time, bend, kneel, squat, and twist

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Title:
Delivery Driver

Compensation:
$17/hour

Shift/Workday:
Full Time/Part Time

Benefits:

• W2 employment
• Structured shifts, scheduled in advance
• Mileage reimbursement (.655/mile, not taxed)
• Product discounts (10% off and free delivery!)

Description:
FLOWER CO. operates a licensed cannabis delivery service. The company is growing and looking for delivery drivers to join our close knit, customer-focused team to help us supply California with the best buds on the market! This position is the cornerstone of our company. The type of people who do well in this role are customer service oriented, have a positive and professional attitude, are dedicated to making our customers happy, and have a passion for cannabis products.
If you are looking for flexibility, this role is for you! We have multiple shifts along with overtime available (and expected when necessary). You will be interacting with customers, collecting their ID, relaying relevant company policies, and executing cash transactions. Hours can range from full to part time. We hope this aspect sounds engaging to you since you are representing our enthusiastic team and our amazing products!

Responsibilities:

• Start and end your days at our licensed, secure location
• Deliver a variety of products to different addresses and along various routes
• Follow assigned routes and set time schedule
• Load, unload, prepare, and operate a delivery vehicle
• Collect cash payments and count money for change
• Inform customers about new products and services
• De-escalate customer concerns and pass them to supervisors
• Abide by call cannabis regulations & compliance procedures

Qualifications:

• Must be over the age of 21, have a valid California Driver’s License, and car insurance in your name
• Must have a driving record with no traffic violations for 3 years
• You have a smartphone such as an iPhone or Android with a newer operating system
• We use an app called “OnFleet.” Please download OnFleet from the app store BEFORE applying to ensure your phone supports this software.
• Have excellent organizational and time management skills
• You are available to drive multiple days a week, including weekends.
• KIND. You must be a kind and patient person! We service many people who are in severe chronic pain and we don’t take this responsibility lightly. When delivering, we hope you always have a big smile on your face.
• PUNCTUAL. You must be the type of person who shows up 10 minutes early. Unlike many delivery services, we are NOT on demand, which alleviates the stressful rush of getting orders to patients ASAP. We offer 2-hour windows for delivery, but this doesn’t mean we don’t want YOU to
• be on time for everything, especially in the morning.
• PROACTIVE. There may be cases in which we don’t explicitly tell you to do something, but it’s always nice knowing that we can trust you to get the job done compliantly. This also means calling us when you need clarification.

About your car

• Should have a separate trunk with plenty of free space! We will expect you to carry all customer orders in your trunk.
• Must have an alarm.
• Your car should be clean and professional looking. This doesn’t mean you need a new car, but we do expect the interior to be free of trash and other things that make it look unprofessional to the customer.
• You must have a car that is able to charge your phone and dashcam via USB
• FLOWER CO. operates a portfolio of companies, successful drivers will be able to grow with the company and be considered for roles located across the state.

Job Title:
PT Hospitality Associate

Compensation:
$18.50/hour

Shift/Workday:
Part-Time

Description:
The Hospitality Associate is responsible for creating a world class “showtime” customer experience for each and every customer who walks in the store. This position is accountable for executing initiatives that achieve all hospitality goals at MedMen.

This includes responsibility for all policy and procedures, compliance, ingestion and all other operational objectives of the business. As well as executing visual standards and presentation needs to customer requirements, product performance, along with Hospitality and marketing objectives.

Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Meet/Exceed personal sales volume and KPI goals
• Assist in building a great company and business that disrupts the traditional retail model and embrace change
• Add value to the team by being authentic and confident self-leader who strives to execute our world class hospitality program.
• Drive repeat business through strong local grass roots networking, customer data capture and our loyalty program.
• Execute high customer experience standards, to include a “show time” culture and industry leading customer engagement through strong sales techniques and product knowledge.

(Note:­ The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act (ADAAA), and all applicable state and local fair employment practices laws, and is committed to providing equal employment opportunities to qualified individuals with disabilities. Consistent with this commitment, the Company will provide a reasonable accommodation to disabled applicants and employees if the reasonable accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.)

Basic Qualifications:

• Minimum 21 years of age
• Minimum of 2 years of experience with customer service in retail.
• Strong analytical skills to assess data, facts and figures.

Preferred Qualifications:

• Associate degree.
• Sales experience.
• Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a huge plus.
• Dispensary-related experience a plus.
• Must be able to provide exemplary customer service and represent the business with pride.
• Dynamic interpersonal and communication skills
• An innovator who is business minded
• A highly self-motivated individual
• Ethical Conduct
• Intermediate-level math skills. A key component of meeting our business compliance standards is to perform mathematical calculations to ensure that we are not making sales over the “daily limits”. Failure to perform these calculations could be a store audit (during which the store would be closed) and/or losing our license to sell.

Working Conditions:
This job operates in a professional retail setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is a part-time, position. Occasional evening and weekend work may be required as job duties demand. This position regularly requires long hours, weekend work, nights, weekends and holiday availability.

Physical Requirements:
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Authorization/Security Clearance:
There is no visa or H-1B sponsorship.
MedMen Is An Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable laws.

Job Title:
Inventory Associate

Compensation:
$21/hour

Shift/Workday:
Full Time/Part Time

Benefits:

• Partnered with UFCW: The UFCW partners with cannabis workers, patients, consumers, community allies, elected officials, and business owners to achieve the shared goals of creating an industry with family-sustaining jobs and a focus on social equity
• Medical Insurance for 70% covered by the company for part time and full time employment
• Paid training to learn about the history of cannabis, compliance, product knowledge, and sales
• Quarterly samples (ranging from $100-$300)
• Annual employee appreciation 30-40% merchandise discount for Stiiizy swag
• Paid holidays

The following benefits apply to all retail employees under the global contract only (excludes Davis/Modesto):

• 10% employee discounts and 20% employee discounts on Stiiizy mmj products on top of already highly competitive prices
• 1.5x premium pay for working on 4/20
• 1 floating holiday after 12 months of employment
• Employee birthday paid holiday

Description:
Retail Inventory Associates are responsible for day to day inventory management at the retail storefront. They ensure inventory counts and shipments are accurate. They assist in verification and receiving product shipments and in the organization of products within storage and on the sales floor. They also ensure products are received within the California Track and Trace system (METRC) and POS system, and have appropriate labels before being transferred to the sales floor. They are responsible for proper product flow to ensure all products are readily available for customers by stocking the sales floor per business needs.

Responsibilities:

• Work as a team player and contribute to a positive working environment
• Exceed expectations by working to meet the Company’s mission: To provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty
• Promote an environment and culture that is focused on positive and healthy interactions that align with the Company’s core values
• Collaborate with staff to improve standard operating procedures and strategies to increase sales and better customer experience.
• Responsible for receiving and verifying all deliveries against the Manifest
• Responsible for keeping track of products using FIFO
• Responsible for receiving, verifying and processing all new inventory in Point of Sale system (Indica Online)
• Responsible for stocking the sales floor and ensuring all active inventory is represented on the sales floor in a timely and efficient manner
• Execute order fulfillment cycles with accuracy and efficiency.
• Ensure compliant and accurate labeling of products for efficient POS practices.
• Monitor product expiration dates and process expired or waste products according to proper compliance procedures and update/maintain log of all defective or expired products
• Maintain organization and storage of Cannabis products according to DCC and California Compliance standards.
• Audit the physical inventory to ensure accuracy with numbers reflected in the system
• Assist with daily/weekly cycle counts and inventory evaluation and verification procedures
• Investigate and reconcile discrepancies
• Maintain an accurate account of non-stock and unavailable inventory
• Implement cannabis waste procedures and schedule per California Compliance Standards
• Prep all new skus to be merchandised on the sales floor in order for new products to be displayed in a timely manner
• Perform other duties as assigned

Qualifications:

• Must be 21 years or older
• Open availability: able to work days, nights, holidays and weekends
• OSHA certification preferred
• Inventory experience in a retail environment preferred (1-2 years)
• Strong math and analytical skills
• Proficiency using Microsoft Excel and Word and/or Google Sheets and Google Docs
• METRC or similar cannabis seed-to-sale tracking software experience (preferred)

Physical Demands:

• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Prolonged periods of standing, sitting at a desk, and working on a computer.
• Be able to stand for prolonged periods of time, bend, kneel, squat, and twist
• Must be able to lift 50+ pounds at times.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Title:
Assistant Manager

Compensation:
$26/hour

Shift/Workday:
Full Time

Benefits:

• Medical Insurance for 70% covered by the company for part time and full time employment
• Paid training to learn about the history of cannabis, compliance, product knowledge, and sales
• 10% employee discounts and 20% employee discounts on Stiiizy mmj products (with the exception of Modesto/Davis employees)on top of already highly competitive prices
• Annual employee appreciation 30-40% merchandise discount for Stiiizy swag
• Free virtual workforce development classes (contingent on partnerships with local colleges)
• Ongoing professional development opportunities
• Paid manager training

Description:
In this role, you will assist the General Manager in leading the retail team and oversee day to day operations. The ideal candidate for this job shines bright when it comes to setting a good example and keeping coworkers motivated. He/she will foster a culture of teamwork and camaraderie with communication being at the forefront of team building.

Responsibilities:

• Create and promote a healthy team culture where individual employees have the capacity and feel empowered to work autonomously while striving to meet a common collaborative goal
• Lead and inspire team members to continuously grow, learn, and evolve personally and professionally
• Help build an exceptional team that will uphold and deliver our mission, vision, and goals to employees and customers.
• Promote an environment and culture that is focused on positive and healthy interactions
• Mediate conflict, address complex issues, and make decisions in high-pressure situations
• Ensure store is operating in compliance with all City and State regulations and labor laws
• Comply with all HR policies and employee handbook; maintain detailed documentation of all HR processes
• Have clear knowledge and understanding of cannabis regulations (including Metrc) and ensure that compliance is executed in operations
• Manage all day-to-day operations to maximize sales growth while focusing on operational efficiency and compliance
• Exceed the customers expectations by implementing and delivering exceptional service and training the staff to deliver the same service
• Drive customer visit goals and increase the number of returning customers
• Complete and appropriately delegate (if applicable) tasks assigned during scheduled shift, including and not limited to:
• Correct cash handling and discount application
• Verification of proper paperwork, documentation, and ID for patients
• Accurate use and maintenance of the Point of Sale (POS) system
• Accurate and timely data entry of patient profiles in both the POS system and the regulatory electronic verification systems
• Security measures and safety compliance
• Maintenance of an organized and clean store
• Management of visitor log
• Maintenance of open communication with the management team and other coworkers
• Reporting of team member issues or patient situations
• Submitting end-of-day day reports
• Ensuring opening and closing duties are fulfilled
• Ensuring accuracy with the safe
• Delivering financial and operational reporting regularly
• Holding employees accountable and tracking attendance
• Delivering timely disciplinary action reports for corrective action
• Partner with the General Manager to effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow
• Monitor and manage staffing, scheduling, operations, processes, etc.
• Monitor and manage inventory, product placement, and store presentations
• Evaluate floor leads on a consistent basis in order to provide actionable feedback to support their growth
• Strategically utilize the tools and resources provided by General Managers to improve operational efficiency and improve cultural goals
• Implement systems of checks and balances in areas vulnerable to loss
• *Other duties may be assigned

Qualifications:

• Minimum 21 years of age
• Minimum of 2 years of retail management experience
• Bachelor’s Degree preferred, but not a must; however, 2-3 years of experience in training is necessary
• Open availability: able to work days, nights, holidays and weekends
• Strong computer skills including proficiency in Google Suite and Microsoft Office (Word, Excel, PowerPoint, etc.) comfortability with various software and databases

Physical Demands:

• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 20 pounds at times
• Be able to stand for prolonged periods of time, bend, kneel, squat, and twist
• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Title:
Security guard

Compensation:
$20/hour

Shift/Workday:
Full Time and Part Time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Parental leave

Description:
We are currently seeking an individual to join our wonderful team. We pride ourselves in offering outstanding customer service and making sure all Members leave with a smile. We have been a successful SF Cannabis Collective since 2013 and has always maintained a professional environment for both our employees and Members. We are looking for a talented individual with experience in both customer service and loss prevention.
This is a Security Guard Position, however, your responsibilities go far beyond securing the facility. You’ll be responsible for greeting Members, checking in Members using our Customer Management Software, and much more.
We require Team Members who are passionate about cannabis and ready to work. Our shifts are long (10-11 hours) and most of that time is spent on your feet. We have long workdays and short workweeks. All of our Team Members need to support each other positively and promote a healthy workplace. If you are not passionate about helping others or ready to work in a close team environment, then you need not apply.

We are an equal-opportunity workplace and we do not tolerate any forms of discrimination or prejudice.

Qualifications:

• Valid Guard Card
• Valid CA identification or proof of residency
• Must be over 21
• Must have a passion for cannabis
• Must be detail-oriented and able to follow specific protocols
• Must be consistent and punctual
• Must be comfortable with computers and learning new software
• Must be a friendly individual with an outgoing personality
• Ability to work/stand for 8-12 hrs daily
• Ability to stoop, kneel, and crouch
• Ability to handle confidential matters with discretion
• Ability to meet deadlines and work under pressure
• Must have a desire to learn and grow professionally
• Must have a Security Guard / Loss Prevention Experience

Education:

• High school or equivalent (Required)

Experience:

• Security Guard: 2 years (Preferred)

License/Certification:

• Guard Card (Required)