• Specific responsibilities include:
• Cultivate and establish mutually beneficial relationships with San Francisco and Bay Area businesses to secure ongoing employment opportunities for
• Success Centers’ participants.
• Create, support, and/or maintain an Employer Database (Casebook), which identifies key employer contacts, industries, or sectors and job seeker placements with identified employers.
• Generate job leads that match qualifications of Success Centers participants, including warm leads through online job boards and other relevant sources. Actively help identify and manage job announcements for various Success Centers job boards with weekly updates.
• Partner with Career Advisors to actively engage participants in their job
• placements.
• External liaison representing Success Centers in the business community; providing workshops, trainings and other supports for businesses.
• Provide follow-up job coaching to ensure retention in placements.
• Support Career Advisors with drop-in participants, as needed.
• Maintain timely, accurate documentation in program logs, program data system, employer, and client files.
• Conduct all activities in accordance with Success Centers and City and
• County of San Francisco Office of Economic Workforce Development performance standards.
• Perform other duties as assigned.

• Bachelor’s Degree with one-year direct experience in Workforce
• Development.
• Extensive directly-related experiences with employment and job readiness training.
• Current Career Development Facilitation (CDF) certification required or completed within the first six months in the position.
• Able to access/interpret labor market information.
• Effective written, verbal, and presentation skills.
• Proficiency in MS Office, and an understanding of client database systems
• Understands the needs of small businesses, is able to adapt materials and services to address these needs.
• Strong customer service skills.
• Respects and has knowledge of cultures, ethnicities, gender, sexual orientations, and age groups other than one’s own, able to work effectively with all.
• Flexible and a self-starter; able to multi-task while also being highly detailoriented.
• Personal qualities of integrity, credibility, and a commitment to the Success Centers’ mission.

• Able to access/interpret labor market information
• Effective written, verbal, and presentation skills
• Proficiency in MS Office, and an understanding of client database systems
• Understands the special employment needs of diverse groups. Is able to adapt materials and services to address these needs
• Strong customer service skills
• Respects and has knowledge of cultures, ethnicities, gender, sexual orientations and age groups other than one’s own, able to work effectively with all.
• Flexible and a self-starter; able to multi-task while also being highly detail oriented
• Personal qualities of integrity, credibility, and a commitment to SC’s mission.

• Specific responsibilities include:
• Conduct orientations (individual and group), intakes and career assessments with job-seekers and develop Individual Employment Plans (IEPs) for each participant.
• Coordinate referrals to employers, workforce programs, training opportunities and other placements, and to case managers as needed.
• Provide follow-up job coaching to ensure retention in placements.
• Data Entry – input/submit clients to platforms used by SC, WFC, Casebook,
• GMS, CMS, etc.
• Attend monthly Career Advisor meetings to discussed caseloads
• Attend weekly check in with Supervisor
• Attend monthly Job Huddles
• Provide job-readiness training (JRT), individually and group, on topics such as resume writing, mock interviewing, etc.
• Facilitate peer support groups for program participants
• Maintain timely, accurate documentation in program logs and client files
• Conduct all activities in accordance with SC and OEWD performance standards.
• Perform other duties as assigned.

• Bachelor’s Degree with one-year direct experience in Workforce
• Development desired
• Experience with employment and job readiness training
• Access to reliable transportation to travel to various Bay Area locations
• Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.

• Strong listening, organizational and interpersonal skills
• Patient, empathetic, and committed
• Work as a team player in a team environment
• Strong customer service skills
• Respects and has knowledge of cultures, ethnicities, gender, sexual orientations and age groups other than one’s own, able to work effectively with all
• Commitment and ability to work alongside diverse, economically disadvantaged individuals
• Personal qualities of integrity, credibility, and a commitment to Success Centers mission

• Form Trusting Relationships and Consistent Lines of Communication withYouth
• Accompany & support youth as they matriculate through their Day/Evening activities
• Provide youth with Individual Transformative Mentoring Services
• Facilitate restorative focused group & individualized activities (independently and in conjunction with designated staff)
• Support and Participate in the Development of Individualized Plans for youth
• Provide Life Coaching and Co-navigation to support the execution of the Individualized Plans
• Support Youth to Connect and maximize the array of Services, Resources, and Opportunities provided in the facility
• Document Interactions with Youth via designated Data Collection Process
• Collaborate with agency leadership/staff to continuously improve & create facility culture, policy, programs and practice
• Participate in relevant staff meetings dealing with case conferencing, planning, youth transition processes, and connections to various services, resources & opportunities for youth in care
• Support the transition of youth back to the community
• Complete and submit daily shift reports, including the reporting of all pertinent details of youth interactions
• Complete tasks as directed
• Perform other duties as assigned

• Effective Communication skills
• Previous experience a plus, but not required
• Must pass a background check
• Roots, Relationships and knowledge of the communities of the youth they serve

Physical Requirements:

• Prolonged periods standing
• Must be able to lift, bend, stoop, climb, reach, and lift up to 50 pounds at a time