• Specific responsibilities include:
• Cultivate and establish mutually beneficial relationships with San Francisco and Bay Area businesses to secure ongoing employment opportunities for
• Success Centers’ participants.
• Create, support, and/or maintain an Employer Database (Casebook), which identifies key employer contacts, industries, or sectors and job seeker placements with identified employers.
• Generate job leads that match qualifications of Success Centers participants, including warm leads through online job boards and other relevant sources. Actively help identify and manage job announcements for various Success Centers job boards with weekly updates.
• Partner with Career Advisors to actively engage participants in their job
• placements.
• External liaison representing Success Centers in the business community; providing workshops, trainings and other supports for businesses.
• Provide follow-up job coaching to ensure retention in placements.
• Support Career Advisors with drop-in participants, as needed.
• Maintain timely, accurate documentation in program logs, program data system, employer, and client files.
• Conduct all activities in accordance with Success Centers and City and
• County of San Francisco Office of Economic Workforce Development performance standards.
• Perform other duties as assigned.

• Bachelor’s Degree with one-year direct experience in Workforce
• Development.
• Extensive directly-related experiences with employment and job readiness training.
• Current Career Development Facilitation (CDF) certification required or completed within the first six months in the position.
• Able to access/interpret labor market information.
• Effective written, verbal, and presentation skills.
• Proficiency in MS Office, and an understanding of client database systems
• Understands the needs of small businesses, is able to adapt materials and services to address these needs.
• Strong customer service skills.
• Respects and has knowledge of cultures, ethnicities, gender, sexual orientations, and age groups other than one’s own, able to work effectively with all.
• Flexible and a self-starter; able to multi-task while also being highly detailoriented.
• Personal qualities of integrity, credibility, and a commitment to the Success Centers’ mission.

• 1-2 years previous experience as a Consultant/Budtender in a busy cannabis dispensary.
• Age 21 or over
• High school diploma or GED equivalent
• Willing to work long days and weekends with a flexible work schedule
• Ability to lift bins of inventory, bend and stand for extended periods of time
• Previous experience with retail point of sale systems and cash handling
• Must be computer friendly–Microsoft Word/Excel experience a big plus
• Strong communication skills
• A sincere interest in learning about medical cannabis and the industry
• Professional and personable
• Positive, can-do attitude, solution-based thinker, organized and results driven
• Team player, willing to do everything to support your co-workers and customers
• A genuine interest in helping people
• We offer flexible schedules and one of the best compensation packages in the fast-growing cannabis industry:
• Competitive hourly wages . . . we are paying +$2 above starting wage for your knowledge and experience!
• Health and dental insurance benefits for full-time workers
• Employee discounts
• Paid vacation
• Family leave
• Training and continuing education
• Group social activities
• Semi-annual performance reviews
• Opportunity to grow with our expanding business

• Must be age 21 or over
• High school diploma or GED
• Valid California Guard Card
• Monitor the retail store and be prepared to prevent, and respond to any criminal activity, system failure or medical emergency
• Monitor retail activities and inform management of the need to respond to protect inventory, cash, and physical asset
• This is an unarmed position; carry permit not required
• References will be checked

• Passionate about cannabis
• Customer service experience (2 years)
• Minimum of 1 year in a retail cannabis environment
• Must be able to work weekends as needed

Essential Job Duties and Responsibilities:

• Ability to Interpret Policies and Procedure
• Articulate
• Dependable
• Effective communicator
• Flexible
• Friendly
• Punctual
• Quick Learner
• Reliable
• Retail Trade
• Strong Team Worker

• Cash Handling: You are solely responsible for maintaining cash till accuracy and organization throughout shift. Use of basic math skills mandatory to the position.
• Inventory Control: Keep shift lead and managers informed of all products needing to restocked or adjusted throughout shift. Scan and verify manually all items to ensure selling of correct items during transactions.
• Product Knowledge: At the start of all shifts, it is necessary to check for any new products that have become part of the active inventory since last shift worked and vice versa. This is necessary in being able to cross sell products.
• Daily Organization: Ensure all products in every category is properly displayed and signage up to date. Keeping your workspace and the store neat and organized.
• Placing non sold items back on sales floor properly to ensure easy finding. Follow first in and first out procedure when stocking to ensure all products are being rotated correctly.
• Cleaning: Every shift budtenders are responsible for maintaining a clean work atmosphere. Areas include cleaning all the register space, glass, displays, garbage emptied, front door walkway and side area clean of debris upon opening and closing, dusting surfaces, sweeping, mopping, bathroom, inventory room and office.
• Policy Knowledge: Regular review of company policy information and California’s BCC laws and regulations regarding cannabis.
• Follow proper procedures and purchasing limits for sales of cannabis.
• Duties which may be considered essential: Available for flexible scheduling to meet the needs of the store. Follow established procedures when reporting errors in retail pricing and signage. Communicate and interact positively with store management and team members.

• Strong written and verbal communication
• Interpersonal skills
• Able to communicate using cannabis terms to both new and experienced customers.
• Able to lift 50lbs
• Able to deal with judgement, objectivity, dependability, emotional control, safety management, professionalism, and reporting skills.
• Attention to detail
• Able to multi-task
• Ability to adapt to ever-changing rules and policies.
• Accurate cash handling
• Ability to do basic math

• We are looking for a full-timed budtender who can work 5 days per week and have open availability throughout our business hours.
• We are open 8AM – 9PM seven days a week.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures.
• Model best-in-class service experience that consistently exceeds our patient’s expectations.
• Be on time and fully present during work hours.
• Verifying Dr Recommendations and CA state residency
• Customer relations and sales
• Cash handling
• Cleaning; any time away from your register and you’re not restocking make sure the store is always tidy, well merchandised, and
• properly stocked.
• Other duties as assigned by Management Team.

• Exceptional customer service skills
• Follow instructions
• Desire to learn about our products in order to assist customers
• Fun attitude and a strong work ethic
• Strong attention to detail and must have a team-player mentality
• Ability to creatively cultivate long-term customer relationships
• Ability to deal with problems and resolve issues in a professional manner
• Be quick and efficient with customers, making them feel welcomed while ensuring your line is moving as quickly as possible.

• High School Diploma; College Degree preferred but not required
• Must have a valid driver’s license with a clean driving record. Following a conditional offer, a motor vehicle record check will be conducted on all final job candidates for whom driving a motor vehicle is an essential job function.
• Two years of customer service experience
• Applicants must be 21
• Bi-lingual preferred
• Local applicants preferred
• Cannabis experience preferred

$23.92 – 28.60/hour

• Provide leadership and supervise the department; make decisions, solve problems and develop and document departmental
• procedures; conduct meetings; represent department at internal and external meetings.
• Accomplish staff results by communicating job expectations; planning, monitoring and appraising job results; coaching, counseling and disciplining employees; provide oversight and direction to the employees in the department in accordance with the organization’s policies and procedures; consistently enforce personnel and policy procedures. With assistance from HR, resolve employee complaints and provide mediation when needed.
• Maintain staff by recruiting, selecting, and training department’s employees; develop personal growth opportunities; accept resignations and initiate terminations.
• Maintain employee work schedules including assignments, job rotation, training, time off, cover for absenteeism, etc.; monitor and track team’s timesheets in collaboration with HR support personnel.
• Attend weekly management meetings.
• Develop and maintain rapport with staff from all departments.
• Lead with an understanding of customer service philosophy and dispensary procedures; analyze dispensary standards and ensure dispensary reaches full customer service potential by maintaining a continued awareness of the industry (local and regional); ensure all members receive the highest quality service from staff; respond to member and/or non-member inquiries via phone or walk-ins; follow up with members’ requests or inquiries promptly and efficiently; resolve non-standard complaints.
• Build, improve and maintain effective relationships with members, vendors, visitors and overall community; maintain composure and professionalism in dealing with authorities, executives, members, vendors, staff and/or the public, occasionally under conditions of urgency and high pressure situations.
• Train and educate dispensary team to increase knowledge and create an environment focused on member service and education; communicate availability of dispensary products to staff.
• Reconcile all inventory, cash and client records daily; follow strict controls to protect dispensary’s assets, i.e. cannabis, cash, etc.
• Oversee maintenance, supplies and appearance of the dispensary in accordance with set standards; maintain current stock of
• Member Handbooks, Intake forms and promotional items, such as lighters, stickers and newsletters. Work with Administrative and
• Product personnel to order as needed.
• Analyze and organize office operations and procedures.
• Perform regular quality assurance audits; hold team accountable for quality protocols, i.e. dispensary standards, safety, sanitization, etc.
• Oversee management of the member database.
• Act as the primary decision maker in the absence of the Dispensary Manager.
• Motivate and influence others through personal actions and examples.
• Maintain strictest confidentiality in all departments.
• Responsible for projects, assignments and tasks.
• Perform other related work as required in all departments.

• Ability to provide and show leadership.
• Able to work varied hours/day, including nights, weekends, holidays and events.
• Ability to motivate and influence others through personal actions and examples.
• Strong problem solving, organizational and interpersonal skills.
• Ability to perceive and meet the needs of the staff and members without direction.
• Ability to maintain high standards in a fast paced, constantly evolving environment.
• Ability to communicate clearly and effectively in all situations with staff, members, and community members.
• Basic understanding of Federal, State and Local employment laws.
• Strong customer service and managerial skills.
• Ability to adapt to changing industry and growing business.
• Must have high level of patience and flexibility.
• Ability to be conversant on all our products and their unique ‘characteristics’ and be able to recommend similar products that possess similar qualities.
• Ability to dispense medicine accurately and efficiently.
• Explicit knowledge on strains, genetics, cultivation techniques and effects of cannabis preferred.

• Customer Service:
  • Greet and assist customers with a friendly and welcoming demeanor.
  • Provide accurate information about various cannabis products, including strains, edibles, concentrates, and accessories.
  • Answer customer questions and address concerns in a professional and knowledgeable manner.
• Product Knowledge:
  • Stay up-to-date on the latest cannabis trends, strains, and products.
  • Educate customers on the effects, benefits, and potential risks of different cannabis products.
  • Assist customers in selecting products that match their preferences and needs.
• Sales and Transactions:
  • Process sales transactions accurately and efficiently using the Meadow point-of-sale (POS) system.
  • Upsell and recommend additional products based on customer preferences.
  • Maintain awareness of inventory levels and communicate restocking needs to management.
• Compliance:
  • Ensure compliance with all state and local regulations related to the sale of cannabis products.
  • Verify customer identification and age to ensure legal purchasing.
• Team Collaboration:
  • Collaborate with colleagues to create a positive work environment.
  • Communicate effectively with other team members to share product knowledge and customer feedback.

• Must be at least 21 years old.
• Previous experience in a retail or customer service role is preferred.
• Comprehensive knowledge of cannabis products, strains, and consumption methods.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic math skills for handling transactions.
• Familiarity with cannabis laws and regulations in California is a plus.

• Open and close the dispensary as needed
• Answer phone calls, promptly return voicemails and email
• Field a wide range of questions online, over the phone, and in-person regarding cannabis law, changing regulations, and inventory
• Supervise the activities and productivity of the dispensary
• Admin the Zendesk support channels to assist customers
• Manage and delegate duties and responsibilities to staff when in the MOD position
• Uphold inventory best practices with Retail Consultants and complete inventory processes as needed
• Manage cash handling and registers on a daily basis
• Protect guest, staff and assets from injury damage, or theft through prevention and rapid response
• Create, maintain and enforce controls and procedures that are in 100% compliance with all applicable authorities and requirements
• Act as a resource for team members: strain and product knowledge
• Support the collective’s strategic alliances and partnerships
• Ensure the collective’s reputation and business does not suffer negatively in any manner
• Stay abreast of all cannabis industry specific legislation, actions and enforcement
• Contribute to the construction and implementation company policy
• Represent the collective at community functions and meetings always maintaining professionalism and respect
• Attend meetings as necessary
• Ensure dispensary compliance with internal, local and state regulations
• Ensure strict controls to protect dispensary assets at the direction of management
• Engage to resolve escalated patient interactions and ensure patient concerns are solved efficiently, respectfully and promptly
• Maintain a positive work environment conducive to trust and respect
• Ensure department equipment is functional and maintained
• Use discretion with sensitive and confidential security and business information
• Maintains strictest confidentiality in compliance with HIPAA guidelines
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Experience working in Retail Management (1-year minimum)
• Experience working in Customer Service (3-5 years minimum)
• Bachelor’s Degree or equivalent in professional and life experience
• Must be authorized to live and work in the U.S.
• Must be able to pass a criminal background check
• Must be at least 21 years old
• Must speak/write English proficiently