Job Title: Program Manager (Technology)-EXEMPT
Reports to: TBD
Salary Range (DOE): $60,000-$65,000 annually
Location: Oakland Family and Career Center
Organizational Overview
The Success Centers is a non-profit corporation founded in 1983 by Superior Court Judges, who saw the need to improve the educational and vocational outcomes for the youth engaged with the juvenile justice system. Since then, Success Centers has grown to provide comprehensive workforce development and education services to youth and adults who face multiple barriers to career development. Success Centers envisions a vibrant and just society that inspires individual transformation and understands the key role that workforce development plays in creating meaningful and productive lives.
Position Overview
The (Technology) Program Manager is responsible for managing the day to day functions of Success Centers technology programs. This position provides guidance in program implementation, data management, reporting, evaluation and staff supervision. S/he will develop a menu of services to support the development of participants in technology and assist in providing job readiness/placement services in Bay Area businesses (Alameda County, San Mateo, San Francisco, etc).
Skills
- Excellent supervision and people skills, with experience collaborating in a multi-disciplinary, diverse, and dynamic team
- Demonstrated experience in technology development preferred, ideally in the nonprofit sector
- Proven effectiveness in building relationships with employers and in working collaboratively with community partners
- Knowledge of the Technology community preferred
- Flexible and a self-starter; able to multi-task while also being highly detail oriented
- Personal qualities of integrity, credibility, and a commitment to Success Centers mission
Job Tasks – Specific responsibilities include:
Management
- Create an environment that fosters successful teamwork in delivering program services
- Provide direct supervision of Code of Point program participants
- Supervise management and staff and provide project management guidance and support
- Ensure that all activities of the program are conducted in accordance with Success Centers personnel policies
- Ensure compliance with expectations in grants and contracts
- Provide supervision of program activities
- Monitor ongoing performance and identify and recommend improvements
Business Relations
- Assist in identifying key community stakeholders including local businesses, program participants, community leaders, and community partners
- Conduct outreach to the technology community through participation in business networks, meetings with individual business leaders, community events, and related activities to cultivate employers for employment placements
- Develop a menu of services to be provided to participants and employers
- Recruit employers to develop incentives for program participants including on the job training
Program Administration
- Create, support, and/or maintain an “Employer Database,” which identifies key employer contacts, industries, or sectors and job seeker placements with identified employers
- Monthly reporting in grantor’s database
- Implement new procedures and processes for improvement and efficiency
- Analyze data and reports to develop evaluations and performance strategies
- Train and orientate new staff as needed
- Outline, organize, and create a timeline for program goals and benchmarks
- Communicate with senior management, executives, and senior leadership on progress’ prepare reports and presentations as needed
- Write grants and/or contribute content to generate competitive proposals in response to government RFPs
- Develop strategies for synchronous and asynchronous instruction to maximize the effectiveness of instruction and programmatic outcomes
- Prepare long-term and short-term goals according to program objectives
- Build a financial budget and operating budget for developing programs
- Apply cross-functional technical knowledge to map, coordinate and build a technology training continuum for ages 16+
- Coordinate and Develop curriculum on a LMS platform (canvas)
- Forge strong relationships with Technology companies to develop volunteer pipelines, employment pipelines (internships, work-based learning opportunities), and advocacy groups.
- Perform other duties as assigned
Qualifications
- Bachelor’s degree or at least 2 years of experience
- Current Career Development Facilitation (CDF) certification required or completed within the first six months in the position
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 25 pounds at times.
How to Apply
Please send cover letter and resume to hr@sucesscenters.org. Success Centers values inclusivity and honors differences in race/ethnicity, gender, socioeconomic level, gender identification and sexual orientation.
Job Title: Program Manager (Youth Workforce)-EXEMPT
Salary Range (DOE): $58,240-$65,000 annually
Location: Oakland Family and Career Center
Organizational Overview
The Success Centers is a non-profit corporation founded in 1983 by Superior Court Judges, who saw the need to improve the educational and vocational outcomes for the youth engaged with the juvenile justice system. Since then, Success Centers has grown to provide comprehensive workforce development and education services to youth and adults who face multiple barriers to career development. Success Centers envisions a vibrant and just society that inspires individual transformation and understands the key role that workforce development plays in creating meaningful and productive lives.
Position Overview
The (Youth Workforce) Program Manager is responsible for managing the day to day functions of Success Centers youth workforce programs. This position provides guidance in program implementation, data management, reporting, evaluation and staff supervision. S/he will develop a menu of services to support the development of participants through job readiness training and assist in providing placement services in Bay Area businesses (Alameda County, San Mateo, San Francisco, etc).
Skills
- Excellent supervision and people skills, with experience collaborating in a multi-disciplinary, diverse, and dynamic team
- Demonstrated experience in technology development preferred, ideally in the nonprofit sector
- Proven effectiveness in building relationships with employers and in working collaboratively with community partners
- Knowledge of the Technology community preferred
- Flexible and a self-starter; able to multi-task while also being highly detail oriented
- Personal qualities of integrity, credibility, and a commitment to Success Centers mission
Job Tasks
Specific responsibilities include:
Management
- Create an environment that fosters successful teamwork in delivering program service
- Provide direct supervision of YASE (Young Adult Subsidized Employment) program participants
- Supervise management and staff and provide project management guidance and support
- Ensure that all activities of the program are conducted in accordance with Success Centers personnel policies
- Ensure compliance with expectations in grants and contracts
- Provide supervision of program activities
- Monitor ongoing performance and look for improvements
Business Relations
- Assist in identifying key community stakeholders including local businesses, program participants, community leaders, and community partners
- Conduct outreach to the youth workforce community through participation in business networks, meetings with individual business leaders, community events, and related activities to cultivate employers for participant job placements
- Develop a menu of services to be provided to participants and employers
- Recruit employers to develop incentives for program participants
Program Administration
- Quarterly activity and narrative reporting for YASE Young Adult Subsidized Employment) grant
- Manage and execute pre-employment training for participants
- Administer assessment of participant’s current job skills and determine training needs
- Forge strong relationships with prospective host employers for YASE participants
- Identify and evaluate innovative strategies and solutions, experimental designs and practices, and successful implementations from a variety of settings to engage participants
- Develop strategies to cultivate and grow relationships with past, current, and potential workforce development participants and partners, increasing retention, persistence and completion
- Write grants and or contribute valuable content to generate competitive proposals in response to government RFPs
- Perform other duties as assigned
Qualifications
- Bachelor’s degree or at least 2 years of experience
- Current Career Development Facilitation (CDF) certification required or completed within the first six months in the position
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift up to 25 pounds at times.
How to Apply
Please send cover letter and resume to hr@sucesscenters.org. Success Centers values inclusivity and honors differences in race/ethnicity, gender, socioeconomic level, gender identification and sexual orientation.
Job Title: Program Manager (Oakland)-EXEMPT
Reports to: Career Center Director
Salary Range (DOE): $60,000-$65,000 annually
Location: Oakland Family and Career Center
Organizational Overview
The Success Centers is a non-profit corporation founded in 1983 by Superior Court Judges, who saw the need to improve the educational and vocational outcomes for the youth engaged with the juvenile justice system. Since then, Success Centers has grown to provide comprehensive workforce development and education services to youth and adults who face multiple barriers to career development. Success Centers envisions a vibrant and just society that inspires individual transformation and understands the key role that workforce development plays in creating meaningful and productive lives.
Position Overview
The Program Manager assists in managing the day to day functions of the Family and Career Service Center at the Oakland site. This position provides guidance for the site including program implementation, facilities; data management, reporting, evaluation and site supervision. S/he will conduct outreach to area businesses, participate in local business and community networks, and develop a menu of services to support the hiring process in Bay Area businesses (Alameda, San Mateo, San Francisco, etc). S/he will provide assistance to job readiness/placement services.
Skills
- Excellent supervision and people skills, with experience collaborating in a multi-disciplinary, diverse, and dynamic team
- Demonstrated experience in workforce development preferred, ideally in the nonprofit sector
- Proven effectiveness in building relationships with employers and in working collaboratively with community partners
- Knowledge of the Workforce Development community preferred
- Flexible and a self-starter; able to multi-task while also being highly detail oriented
- Personal qualities of integrity, credibility, and a commitment to Success Centers mission
Job Tasks – Specific responsibilities include:
Management
- Create an environment that fosters successful teamwork in delivering program services
- Provide direct supervision of Job Developer
- Ensure that all activities of the program are conducted in accordance with Success Centers personnel policies
- Ensure compliance with expectations in grants and contracts
- Provide supervision of the program activities
Business Relations
- Assist in identifying key community stakeholders including local businesses, program participants, community leaders, and community partners
- Conduct outreach to the business community through participation in business networks, meetings with individual business leaders, community events, and related activities to cultivate employers for employment
placements
- Develop a menu of services to be provided to employers
- Recruit employers to develop incentives for program participants including on the job training
Program Administration
- Provide oversight of systems including client flow and workflow, documentation and data collection, safety and facilities/maintenance
- Ensure timeliness of program record-keeping including staff timesheets, expense reports and staff schedules
- Participate in the staff meetings, steering committee, Agency meetings and management training as indicated
- Work with Management as needed for fundraising, donor cultivation and creation of corporate sponsors
- Ensure that all activities of the program are conducted in accordance with Success Centers performance standards
- Create, support, and/or maintain an “Employer Database,” which identifies key employer contacts, industries, or sectors and job seeker placements with identified employers
- Generate job leads that match qualifications of Success Centers participants, including warm leads through online job boards and other relevant sources. Actively help identify and manage job announcements for various Success Centers job boards with weekly updates
- Partner with Career Advisors to actively engage participants in their job placements
- Provide follow-up job coaching to ensure retention in placements
- Support Career Advisors with drop-in participants, as needed
- Maintain timely, accurate documentation in program logs, program data system, employer, and client files
- Perform other duties as assigned
Qualifications
- Bachelor’s degree or at least 3 years of experience
- Current Career Development Facilitation (CDF) certification required or completed within the first six months in the position
How to Apply
Please send cover letter and resume to lprice@SucessCenters.org. Success Centers values inclusivity and honors differences in race/ethnicity, gender, socioeconomic level, gender identification and sexual orientation.
Job Title: Job Developer
Position Type: Full-Time Position (Exempt)
Reports to: Career Center Director
Salary Range (DOE): $58,240 – $64,000
Organizational Overview
The Success Centers is a non-profit corporation founded in 1983 by Superior Court Judges, who saw the need to improve the educational and vocational outcomes for the youth engaged with the juvenile justice system. Since then, Success Centers has grown to provide comprehensive workforce development and education services to youth and adults who face multiple barriers to career development. Success Centers envisions a vibrant and just society that inspires individual transformation and understands the key role that workforce development plays in creating meaningful and productive lives.
Position Overview
The Job Developer will cultivate, grow, and actively maintain lasting partnerships with employers in San Francisco and nearby counties (San Mateo, Alameda). They will conduct outreach to area businesses, participate in local business and community networks, and develop a menu of services to support the hiring process in San Francisco Bay Area businesses. They will provide assistance to job readiness/placement services.
Job Tasks
Specific responsibilities include:
* Cultivate and establish mutually beneficial relationships with San Francisco and Bay Area businesses to secure ongoing employment opportunities for Success Centers’ participants.
* Create, support, and/or maintain an “Employer Database,” which identifies key employer contacts, industries, or sectors and job seeker placements with identified employers.
* Generate job leads that match qualifications of Success Centers participants, including warm leads through online job boards and other relevant sources. Actively help identify and manage job announcements for various Success Centers job boards with weekly updates.
* Partner with Career Advisors to actively engage participants in their job placements.
* External liaison representing Success Centers in the business community; providing workshops, trainings and other supports for businesses.
* Provide follow-up job coaching to ensure retention in placements.
* Support Career Advisors with drop-in participants, as needed.
* Maintain timely, accurate documentation in program logs, program data system, employer, and client files.
* Conduct all activities in accordance with Success Centers and City and County of San Francisco Office of Economic Workforce Development performance standards.
* Perform other duties as assigned.
Qualifications
* Bachelor’s Degree with one-year direct experience in Workforce Development.
* Extensive directly-related experiences with employment and job readiness training.
* Current Career Development Facilitation (CDF) certification required or completed within the first six months in the position.
* Able to access/interpret labor market information.
* Effective written, verbal, and presentation skills.
* Proficiency in MS Office, and an understanding of client database systems
* Understands the needs of small businesses, is able to adapt materials and services to address these needs.
* Strong customer service skills.
* Respects and has knowledge of cultures, ethnicities, gender, sexual orientations, and age groups other than one’s own, able to work effectively with all.
* Flexible and a self-starter; able to multi-task while also being highly detail-oriented.
* Personal qualities of integrity, credibility, and a commitment to the Success Centers’ mission.
Success Centers is an equal opportunity employer. This opportunity is at-will and is dependent on the availability of funds. To apply please forward your resume and a cover letter to HR@successcenters.org or submit them in the form below.
For more information on this position, please contact Keisha Carter at kcarter@successcenters.org
Job Title: Career Advisor Full-time (Non-Exempt)
Salary Range (DOE): $20.00-$25.00 per hour
Bilingual Preferable
Organizational Overview
The Success Center SF (SCSF) is a non-profit corporation founded in 1983 by Superior Court Judges who saw the need to improve the educational and vocational outcomes for the for youth engaged in the juvenile justice and foster care systems. Since then, SCSF has grown to provide comprehensive workforce development and education services to youth and adults who face multiple barriers to career development. SCSF envisions a vibrant and just society that inspires individual transformation, and understands the key role that workforce development plays in creating meaningful and productive lives.
Position Overview
The Career Advisor provides intakes and career assessments, job readiness training, job placement and coaching, and related assistance to eligible adults, seniors, youth and dislocated workers.
Knowledge, Skills and Abilities
- Able to access/interpret labor market information
- Effective written, verbal, and presentation skills
- Proficiency in MS Office, and an understanding of client database systems
- Understands the special employment needs of diverse groups. Is able to adapt materials and services to address these needs
- Strong customer service skills
- Respects and has knowledge of cultures, ethnicities, gender, sexual orientations and age groups other than one’s own, able to work effectively with all.
- Flexible and a self-starter; able to multi-task while also being highly detail-
oriented
- Personal qualities of integrity, credibility, and a commitment to Success Centers’s mission.
Job Tasks
Specific responsibilities include:
- Conduct orientations (individual and group), intakes and career assessments with job-seekers and develop Individual Employment Plans (IEPs) for each participant.
- Coordinate referrals to employers, workforce programs, training opportunities and other placements, and to case managers as needed.
- Provide follow-up job coaching to ensure retention in placements.
- Data Entry – input/submit clients to platforms used by Success Centers,WFC, Salesforce, GMS, CMS, etc.
- Attend monthly Career Advisor meetings to discussed caseloads
- Attend weekly check in with Supervisor
- Attend weekly Job Huddles
- Provide job-readiness training, individually and group, on topics such as resume writing, mock interviewing, etc.
- Facilitate peer support groups for program participants
- Maintain timely, accurate documentation in program logs and client files
- Conduct all activities in accordance with Success Centers and OEWD performance standards.
- Perform other duties as assigned.
Qualifications
- Bachelor’s Degree with one-year direct experience in Workforce Development desired
- Extensive experience with employment and job readiness training
- Current Career Development Facilitation (CDF) certification required or completed within the first six months in the position
Success Centers is an equal opportunity employer. This opportunity is at-will and is dependent on the availability of funds. To apply please forward your resume and a cover letter to HR@successcenters.org or submit them in the form below.
For more information on this position, please contact Loria Price at lprice@successcenters.org.
