Job Title:
Case Manager: Compass SF HOME

Compensation:
$23 – $28 per hour

Shift/Workday:
Monday-Friday, primarily during standard business hours 

Description:

Compass SF HOME helps families experiencing homelessness to find stable, long-term housing. Families in the program receive housing search support, financial assistance with move-in costs and rent, and long-term case management to support them in becoming economically self-sufficient and maintaining their housing. 

Responsibilities: 

The Case Manager provides supportive services to families in the SF HOME rental subsidy, with particular emphasis on housing and long-term financial stability. This includes helping families find a place to live, supporting families in reaching their financial and educational goals, connecting families with services and resources, assisting with applications to permanent affordable housing, and stepping in to support families during crises.

Specific responsibilities include:

• Work with families to develop an individual action plan that will enable them to move towards long term stability.
• Assess client needs and budget and develop an individualized housing search plan with each family.
• Creatively and proactively identify and connect with landlords who are open to accepting rental subsidies.
• Assist clients in completing housing applications, visiting units, communicating with landlords, and securing move-in funds.
• Provide ongoing support to clients through office, phone, and community meetings, as well as periodic home visits.
• Provide crisis intervention, community and support services, information and referral, family budget assistance, parenting support, job enhancement and support, housing assistance and support, and advocacy.
• Maintain up-to-date and thorough client files. 

Qualifications:

• CA Driver’s License and ability to be approved as a Zipcar driver required. (Personal vehicle NOT needed).
• Experience working with people in crisis.
• Demonstrated understanding of issues facing homeless and low-income families.
• Strong interpersonal skills, including relationship-building, networking, and ability to develop trusting relationships with a diverse set of individuals.
• Outstanding work habits: punctuality, communication, reliability, cooperation, organization, professionalism.
• Demonstrated commitment to diversity, equity, inclusion and belonging work.
• Strong computer skills with proficiency in Microsoft Suite of Programs (Outlook, Word, Excel, Power Point, etc.). Salesforce experience a plus.
• Candidates who are fluent in Spanish strongly encouraged to apply.

Job Title:
Case Manager: Workforce Development 

Compensation:
$23 – $28 Hourly

Shift/Workday:
M-F, during business hours

Description:

Compass Family Resource Center (FRC) partners with families experiencing homelessness to ensure that they are connected to supportive services that meet their needs and develop family resiliency. Additionally, families are paired with individual support to address the issues that precipitated their housing crisis and to identify and achieve goals related to housing stability, family well-being, and self-sufficiency. 

Responsibilities:

This position supports Compass’ agency-wide initiative to help families remove barriers to employment, develop job readiness skills, enroll in job training programs, and obtain job placement. The Case Manager will meet regularly with clients, both in person and remotely, to provide support around reaching employment-related goals. The Case Manager will also teach workshops and partner with colleagues at Compass and other agencies to ensure that clients are connected to resources that move them towards financial stability.

Employment-focused Case Management Responsibilities:

• Communicate and meet with clients on a regular basis in the office, remotely and in the field.
• Provide clients support around: removing barriers to employment, exploring careers of interest, identifying and enrolling in vocational and educational programs, resume building, job search skills, interviewing, addressing employment-related challenges, and other skills and activities related to obtaining and maintaining employment.
• Teach classes and workshops related to career education, job search skills, creating resumes, interviewing, and other related skills.
• Enter essential client information, document sessions with clients via case notes, and track job placement activities in Compass’ Salesforce database.
• Connect families with internal and external resources and follow up with clients and providers as appropriate.
• Work collaboratively with colleagues across the organization to support clients in obtaining employment and financial stability.

General Program Responsibilities:

• Help to provide a warm, welcoming and supportive environment for prospective and current clients.
• Deliver all services from a trauma-informed perspective.
• Share rotating responsibility for health and safety of client reception area. 

Qualifications

• Two years of experience in counseling/case-management
• Experience with job readiness activities highly preferred
• Understanding of issues facing homeless families and knowledge of Bay Area housing and social service resources
• Strong interpersonal and communication skills
• Ability to work effectively with culturally-diverse families and communities
• Outstanding work habits: punctual, reliable, cooperative, team-oriented
• Commitment to working as part of a diverse, multidisciplinary team
• Ability to lift at least 20 pounds (as part of the Family Resource Center Team, the Case Manager will assist with package deliveries, donations, etc.)
• Proficiency with basic computer programs including Microsoft Word, Microsoft Outlook, Microsoft Excel and internet searches
• Demonstrated commitment to diversity, equity, inclusion and belonging work
• Bilingual/bicultural a plus 

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Job Title: Job Developer
Position Type: Full-Time Position (Exempt)
Reports to: Career Center Director
Salary Range (DOE): $58,240 – $64,000

Organizational Overview
The Success Centers is a non-profit corporation founded in 1983 by Superior Court Judges, who saw the need to improve the educational and vocational outcomes for the youth engaged with the juvenile justice system. Since then, Success Centers has grown to provide comprehensive workforce development and education services to youth and adults who face multiple barriers to career development. Success Centers envisions a vibrant and just society that inspires individual transformation and understands the key role that workforce development plays in creating meaningful and productive lives.

Position Overview
The Job Developer will cultivate, grow, and actively maintain lasting partnerships with employers in San Francisco and nearby counties (San Mateo, Alameda). They will conduct outreach to area businesses, participate in local business and community networks, and develop a menu of services to support the hiring process in San Francisco Bay Area businesses. They will provide assistance to job readiness/placement services.

Job Tasks
Specific responsibilities include:
* Cultivate and establish mutually beneficial relationships with San Francisco and Bay Area businesses to secure ongoing employment opportunities for Success Centers’ participants.
* Create, support, and/or maintain an “Employer Database,” which identifies key employer contacts, industries, or sectors and job seeker placements with identified employers.
* Generate job leads that match qualifications of Success Centers participants, including warm leads through online job boards and other relevant sources. Actively help identify and manage job announcements for various Success Centers job boards with weekly updates.
* Partner with Career Advisors to actively engage participants in their job placements.
* External liaison representing Success Centers in the business community; providing workshops, trainings and other supports for businesses.
* Provide follow-up job coaching to ensure retention in placements.
* Support Career Advisors with drop-in participants, as needed.
* Maintain timely, accurate documentation in program logs, program data system, employer, and client files.
* Conduct all activities in accordance with Success Centers and City and County of San Francisco Office of Economic Workforce Development performance standards.
* Perform other duties as assigned.

Qualifications
* Bachelor’s Degree with one-year direct experience in Workforce Development.
* Extensive directly-related experiences with employment and job readiness training.
* Current Career Development Facilitation (CDF) certification required or completed within the first six months in the position.
* Able to access/interpret labor market information.
* Effective written, verbal, and presentation skills.
* Proficiency in MS Office, and an understanding of client database systems
* Understands the needs of small businesses, is able to adapt materials and services to address these needs.
* Strong customer service skills.
* Respects and has knowledge of cultures, ethnicities, gender, sexual orientations, and age groups other than one’s own, able to work effectively with all.
* Flexible and a self-starter; able to multi-task while also being highly detail-oriented.
* Personal qualities of integrity, credibility, and a commitment to the Success Centers’ mission.

Success Center SF is an equal opportunity employer. To apply please forward your resume and a cover letter to lprice@successcenters.org.

 
Job Description
Job Title: Pit Stop Ambassador (Non-Exempt)
Reports to: Pit Stop Supervisor
Salary: $17.34-$20.00 per hour
Deadline to Apply: Open Indefinitely

Organizational Overview
Success Centers (SC) is a non-profit corporation founded in 1983 by Superior Court Judges who saw the need to improve the educational and vocational outcomes for the for youth engaged in the juvenile justice and foster care systems. Since then, SC has grown to provide comprehensive workforce development and education services to youth and adults who face multiple barriers to career development. SC envisions a vibrant and just society that inspires individual transformation, and understands the key role that workforce development plays in creating meaningful and productive lives.

Position Overview
The Pit Stop Ambassador (Monitor) is responsible for general maintenance of assigned unit(s) and surrounding area; as well as to serve as a community liaison to the public.

Knowledge, Skills and Abilities

• Knowledge of safety hazards and proper use of various cleaning and sanitizing solutions
• Detail-oriented and thorough
• Ability to operate basic tools or equipment used in routine janitorial functions
• Ability to keep assigned unit(s) clean and orderly
• Ability to learn and utilize technology and technology equipment, as appropriate
• Ability to interact with staff and community, while remaining professional, polite, and courteous
• Job Tasks – Specific responsibilities include:
• Performs general cleaning and janitorial duties at assigned unit
• Assists in cleaning and sanitizing public unit
• Sweeping and cleaning the block adjacent to unit
• Oversee safe needle disposal in specially marked bins
• Maintains neat and orderly supply areas
• Collects litter and debris and deposit in designated locations and receptacles
• Assists in examining the facility for safety hazards; reports deficiencies to supervisor
• Maintains a daily log of visitors to assigned unit, their comments/feedback
• Performs other related duties as assigned

Qualifications

• Effective Communication skills
• Participate in Success Centers Job Readiness Program
• Obtain at least 2 certificates while employed with the agency

Physical Requirements:

• Prolonged periods standing
• Must be able to lift, bend, stoop, climb, reach, and lift up to 50 pounds at a time

Success Centers is an equal opportunity employer. This opportunity is at-will and is dependent on the availability of funds. To apply please forward your resume and a cover letter to hr@successcenters.org.