Job Title:
Retail Supervisor

Compensation:
$23/hour

Shift/Workday:
Full-Time

Benefits:

• Competitive hourly wage
• Health, dental, vision and life insurance benefits
• Two weeks paid vacation
• Semi-annual reviews
• Employee discounts
• On-going Training
• Opportunity to grow with our expanding business

Description:

Urbana is one of California’s leading cannabis dispensary brands with two award-winning locations in San Francisco and exciting expansion plans.

Since first opening in 2016, Urbana has continually transformed how customers shop for and enjoy cannabis with a modern retail experience that appeals to everyone. Women, seniors and cannabis connoisseurs voted us one of the most beautiful cannabis dispensaries in America, a top-10 dispensary in Northern California and “One of the best dispensaries to visit with your Mom” (which says a lot about our service and style).

The Urbana team is composed of exceptional personalities from the cannabis, retail, and hospitality industries seeking a progressive workplace that is committed to each guest visit being special.

If you love working in an energized retail setting and have a creative and compassionate streak, you’ll thrive at Urbana and enjoy the excitement of an industry that is all about making people feel great.

Responsibilities:

• Managing all shift activity on the sales floor for a team of 10-30
• Promptly and professionally handling customer service requests
• Counting cash drawers for accuracy
• Performing opening and closing checklists and reports
• Keeping store shelves properly stocked and merchandised
• Assisting with in-store promotions
• Monitoring the store for loss prevention and cannabis compliance requirements (training provided)

Qualifications:

• Cannabis industry experience is NOT a requirement but will move candidates to priority consideration
• Minimum 2 years of experience in retail, hospitality, lodging or front-line customer service
• Age 21 or over
• High school diploma or GED equivalent
• Willing to work long days and weekends with a flexible work schedule
• Experience with retail point of sale systems and cash handling
• Must be computer friendly–Microsoft Word/Excel experience a big plus
• Strong communication skills
• A sincere interest in learning about cannabis and the industry, and inspiring the team to do the same
• Professional and personable
• Positive, can-do attitude, solution-based thinker, organized and results-driven
• Team player, willing to do everything to support your co-workers and customers
• A genuine interest in helping people

Recruiting and employment services for Urbana are provided by Good Living Services, Inc. A routine background check on all applicants after making a conditional offer of employment. Benefits are subject to change and employer-sponsored insurance benefits are offered to full-time employees that have met the waiting period requirements of each applicable insurance carrier. We proudly support the San Francisco Equity Program. If you meet the criteria as an equity applicant at http://www.officeofcannabis.sfgov.org, please inform us in your cover letter for priority processing.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Urbana is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

Job Title:
Assistant Manager

Compensation:
$26/hour

Shift/Workday:
Full Time

Benefits:

• Medical Insurance for 70% covered by the company for part time and full time employment
• Paid training to learn about the history of cannabis, compliance, product knowledge, and sales
• 10% employee discounts and 20% employee discounts on Stiiizy mmj products (with the exception of Modesto/Davis employees)on top of already highly competitive prices
• Annual employee appreciation 30-40% merchandise discount for Stiiizy swag
• Free virtual workforce development classes (contingent on partnerships with local colleges)
• Ongoing professional development opportunities
• Paid manager training

Description:
In this role, you will assist the General Manager in leading the retail team and oversee day to day operations. The ideal candidate for this job shines bright when it comes to setting a good example and keeping coworkers motivated. He/she will foster a culture of teamwork and camaraderie with communication being at the forefront of team building.

Responsibilities:

• Create and promote a healthy team culture where individual employees have the capacity and feel empowered to work autonomously while striving to meet a common collaborative goal
• Lead and inspire team members to continuously grow, learn, and evolve personally and professionally
• Help build an exceptional team that will uphold and deliver our mission, vision, and goals to employees and customers.
• Promote an environment and culture that is focused on positive and healthy interactions
• Mediate conflict, address complex issues, and make decisions in high-pressure situations
• Ensure store is operating in compliance with all City and State regulations and labor laws
• Comply with all HR policies and employee handbook; maintain detailed documentation of all HR processes
• Have clear knowledge and understanding of cannabis regulations (including Metrc) and ensure that compliance is executed in operations
• Manage all day-to-day operations to maximize sales growth while focusing on operational efficiency and compliance
• Exceed the customers expectations by implementing and delivering exceptional service and training the staff to deliver the same service
• Drive customer visit goals and increase the number of returning customers
• Complete and appropriately delegate (if applicable) tasks assigned during scheduled shift, including and not limited to:
• Correct cash handling and discount application
• Verification of proper paperwork, documentation, and ID for patients
• Accurate use and maintenance of the Point of Sale (POS) system
• Accurate and timely data entry of patient profiles in both the POS system and the regulatory electronic verification systems
• Security measures and safety compliance
• Maintenance of an organized and clean store
• Management of visitor log
• Maintenance of open communication with the management team and other coworkers
• Reporting of team member issues or patient situations
• Submitting end-of-day day reports
• Ensuring opening and closing duties are fulfilled
• Ensuring accuracy with the safe
• Delivering financial and operational reporting regularly
• Holding employees accountable and tracking attendance
• Delivering timely disciplinary action reports for corrective action
• Partner with the General Manager to effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow
• Monitor and manage staffing, scheduling, operations, processes, etc.
• Monitor and manage inventory, product placement, and store presentations
• Evaluate floor leads on a consistent basis in order to provide actionable feedback to support their growth
• Strategically utilize the tools and resources provided by General Managers to improve operational efficiency and improve cultural goals
• Implement systems of checks and balances in areas vulnerable to loss
• *Other duties may be assigned

Qualifications:

• Minimum 21 years of age
• Minimum of 2 years of retail management experience
• Bachelor’s Degree preferred, but not a must; however, 2-3 years of experience in training is necessary
• Open availability: able to work days, nights, holidays and weekends
• Strong computer skills including proficiency in Google Suite and Microsoft Office (Word, Excel, PowerPoint, etc.) comfortability with various software and databases

Physical Demands:

• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 20 pounds at times
• Be able to stand for prolonged periods of time, bend, kneel, squat, and twist
• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Title:
Care Supervisor

Compensation:
$62,400 – $63,861 annually

Shift/Workday:
Full-Time

Description:
Under the direction of the Manager of Care Teams, the Care Supervisor will be responsible for the coordination of in-home supportive services (IHSS) to the elderly and people with disabilities requiring assistance to continue to live independently in the community. This position works collaboratively with IHSS, on-site property management and supportive services, hospitals, and other organizations to assist and support clients in attaining their individualized goals. The Care Supervisor will work with clients using the Motivational Care Management model, complete whole person assessments, and create person-centered care plans; while supervising a team of Home Care Professionals (HCPs) that provide domestic, personal, and paramedical care to clients. The Care Supervisor is responsible for overseeing the scheduling of all of the client’s home care services, supervising and supporting HCPs, and ensuring the client is receiving high quality, consistent care in compliance with Homebridge’s contract provisions, policies, and procedures and are within the scope of the agency’s resources and mission. The Care Supervisor plays a critical role in helping elders and people with disabilities to remain safely living at home.
This is an exempt position with a salary range of $62,400 – $63,861 annually.

Responsibilities:

Service Coordination & Scheduling

• Maintains a caseload of multiple clients and supervises Home Care Professionals (HCPs)
• Maintains positive collaborative working relationships with clients, HCPs, onsite services, roving case management teams, health care teams, and multiple City Agencies from Department of Disability and Aging Services (DAS) and Adult Protective Services (APS)
• Receives referrals from DAS for new clients and complies with DAS standards for performance
• Conducts whole person assessments in the client’s’ homes according to established timelines
• Creates individualized person-centered Care Plans for each client, including creating regular home care schedules
• Provides care management services, based on the assessments, and DAS protocols for services; at minimum conducts home visits on a quarterly basis
• Communicates all relevant client and HCP information to the Manager of Care Teams
• Completes all charting, scheduling, and forms on a weekly basis; completes all other documentation in accordance with DAS and Homebridge protocols for service
• Attends Program Department and other meetings as scheduled
• Complies with all contract requirements
• Maintains client confidentiality at all times by HIPAA standards

Supervision and Support

• Works closely with Home Care Professionals (HCPs) to best serve the client, including scheduling to ensure all client hours are being served to meet client needs
• Assesses and supports the work of HCPs while communicating performance issues/successes to the Manager of Care Teams
• Ensures that HCPs are well-trained, able to perform the duties assigned to them
• Employs the “Coach Approach” in working with HCP’s, conducts regular supervision meetings
• Participates on a team that screens, interviews and recommends HCPs for hire
• Meets with HCPs in clients’ homes to support the HCPs
• Responds to calls from HCPs regarding service delivery; makes outgoing calls to HCPs in a timely fashion
• Monitors HCP’s daily schedules, ensuring that they maximize time working with clients
• Reads, understands, and follows all policies and procedures
• Ensures that HCPs are given and have full understanding of each client’s Care Plan
• Occasionally assist clients with basic needs in HCP’s absence or when needed at home visit
• Documents all progress notes and activities in electronic client files

Knowledge, Skills, and Abilities

• Is committed to the agency’s mission to deliver high-quality services
• Proficient in Microsoft Windows, common office productivity tools including Microsoft Office 365 Suite (Outlook, Word, Excel, SharePoint, Teams) and Apple mobile devices (phones and tablets) and an aptitude to learn new systems (ADP, PowerBI, MEDsys)
• Requires initiative, the ability to think independently as well as work in a team, and excellent interpersonal skills
• Must be a self-starter, able to work under pressure, prioritize, problem-solve, and meet deadlines
• Must be creative, flexible and well organized, with good planning abilities
• Ability to read, analyze, and interpret memoranda, general business correspondence, and reports
• Ability to clearly and effectively present oral and written information and to respond to questions from a variety of individuals, including but not limited to: other department employees, managers, Home Care Professionals, clients and the general public
• Ability to perform basic calculations, including figures and amounts such as proportions and percentages
• Ability to critically analyze, address, and solve complex problems
• Ability to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form
• Bilingual in Spanish, Cantonese, Tagalog, or Russian may be required

Education and Experience

• College graduate with a BSW or other degree in Behavioral or Social Sciences preferred, experience working in a community social service or home health agency performing case assessments, intervention and developing care plan required or five years equivalent work experience.
• Previous experience working with and knowledge of older adult and disabled communities preferred.

Work Environment
This position includes frequent travel to clients’ homes, works in the office, and has remote work options. The noise level in the work environment is usually moderate. Frequent Travel: Must be able to travel on foot, via public transportation and/or approved personal vehicle to all parts of San Francisco for performance of job duties. May occasionally be exposed to outside weather conditions while traveling to clients’ homes. Some exposure to physical risk. Exposure to client apartments, rooms, homes, and other venues so that services can be provided. May include contact with clients with mental health and/or personal hygiene issues.

Physical Demands
The physical demands described here are representative of those that must be met by employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to talk or hear. The employee is frequently required to sit for extended periods of time at a desk or computer workstation. The employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Job Title:
Assistant Manager

Compensation:
$19.52 – $29.28/hour

Shift/Workday:
Full-Time

Description:
We sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team is self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
The Assistant Station Manager (ASM) assists the Station Manager (SM) in the overall operations of the retail facility, to meet and/or exceed performance and profit goals according to company objectives. These include but are not limited to: safety, compliance and providing work direction of staff. The AM role models and demonstrates the company’s core values of safety, diversity, inclusion, integrity and trust

Responsibilities:

• Assist Station Manager in the day-to-day operations of the retail facility.
• Maintain oversight of station operations and staff in the Station Manager’s absence.
• Provide work direction, motivation and coaching to staff during shifts to ensure assigned tasks are completed in accordance with CSI’s guidelines and expectations.
• Support and adhere to execution of established safety, security, quality guidelines, as well as all other CSI policies, procedures, practices, and programs. Respond to accidents or incidents in a professional and timely manner, including escalating to Station Manager or Business
• Consultant as appropriate.
• Understand the importance of and ensure all station employees comply with company wage & hour requirements.
• Support and adhere to CSI’s cash/money handling and accountability processes.
• Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Role-model safe behaviors.
• Maintain courteous, professional contact with co-workers, customers, vendors and community at large.
• Reliable and predictable attendance.
• Perform all duties of Customer Service Representative (CSR) as needed.

Principal duties include but are not limited to:

Store Operations

• Provide work direction to staff during shifts to ensure station operations are covered including, but not limited to customer service, stocking, cleaning, and food-service.
• Assist with product inventory management. This includes but is not limited to:
• Coordinate with other stations to limit out-of-stocks in station across the zone.
• Follow CSI guidance to ensure correct volume and products in stores. Conduct mini-audits, as requested, to ensure accurate stock levels.
• Support and adhere to CSI’s cash/money handling and accountability processes; comply with Loss Prevention processes; effectively utilize all transactional equipment (cash registers, electronic safe,
• lottery, fuel, phone card, EBT, and credit card, etc.) to efficiently process customer transactions. Provide assistance/training to CSRs as needed.
• Use, operate, clean, and maintain cleanliness of all food service equipment (coffee, fountain drink machine, frozen beverages, iced tea, hot dog grille, microwave, etc.). Provide assistance to CSRs as needed
• Inform Station Manager of any issues or concerns that might affect the store’s customer service, safety record, profitability, or adherence to any Company’s Policies and Procedures.
• Ensure self, station personnel and contractors on shift comply with CSI’s safety standards; use appropriate personal protective equipment as required.
• Use various computer programs to support daily operations of the store. Complete daily/weekly administrative tasks regarding retail & gas sales, compliance, daily paperwork, deliveries, invoice processing, etc.
• In the absence of Station Manager, keep Business Consultant informed of station operations and issues.
• Perform job duties of a CSR and other duties as needed or assigned by Station Manager or Business Consultant.

People Management

• Understand the importance of and ensure all station employees understand and comply with the company wage & hour guidelines.
• Support and role-model CSI’s core values of safety, diversity, inclusion, integrity and trust.

Qualifications:

Required:

• Previous experience in a fast-paced retail, food service or fuel environment, including cash handling and customer service experience.
• Demonstrated experience operating a cash register, computer console, and other related equipment, tools and computer software programs & applications.
• Knowledge and application of proper sanitation and safety requirements associated with food storage and serving.
• Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays, based on business needs.
• Ability to multi-task in fast-paced environment.
• Ability to handle challenging situations professionally, exercising good judgement.
• Ability to work both independently and in team settings.
• Strong interpersonal and verbal & written communication skills.

Travel

• Rare, limited to required training, zone/district training or coverage for nearby stations.

Physical demands include but are not limited to:

• Perform the following continuously throughout the shift: walking and standing, sometimes on hard and uneven surfaces, reaching, grasping and pushing buttons.
• Perform the following frequently throughout the shift: bending, stooping, pushing, pulling, reaching below waist.
• Continuously lift weights up to 10lbs; occasionally lift weights up to 35lbs. Follow the team-lift concept if objects are too heavy or awkward.
• Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
• Periodic exposure to all outdoor conditions.
• Periodic exposure to cleaning supplies and chemicals, salt, spill absorbents, etc.
• Occasional exposure to walk-in coolers at 34 F.

Job Title:
Station Manager

Compensation:
$27.28 – $40.92/hour

Shift/Workday:
Full-Time

Description:
The Station Manager (SM) manages the overall operations of the retail facility. They are responsible to meet and/or exceed performance and profit goals according to company objectives. These include but are not limited to; safety, compliance and supervision of staff. SMs role model and demonstrate the company’s core values of safety, diversity, inclusion, integrity and trust.

Responsibilities:

• Oversee the day-to-day operations of the retail facility as it relates to effectively running the business and managing employee matters.
• Responsible for recruiting, hiring, training, coaching, managing performance and administering appropriate discipline.
• Overall responsibility for performance and stability of station including employees, compliance, safety, finances, and operations. Appropriately leverages support groups as needed (e.g. Human Resources, Operations, Facilities)
• Understand the importance of and ensure all station employees comply with local and federal wage & hourly requirements.
• Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Handle accidents/incidents professionally and immediately.
• Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Role model safe behaviors.
• Maintain courteous, professional contact with co-workers, customers, vendors and community at large.
• Reliable and predictable attendance required.

Store Operations

• Responsible for prioritizing and delegating work, and effectively manage time through efficient scheduling and usage of labor hours. Ensure all areas of station operations are covered including, but not limited to customer service, stocking, cleaning, and food-service.
• Responsible for merchandising and product inventory management. This includes but is not limited to:
• Coordinates with other stations to limit out-of-stocks in station across the zone.
• Follow CSI guidance to ensure correct volume and products in stores. Conduct audits ensure accurate stock levels.
• Responsible for all cash management activities in compliance with Loss Prevention processes.
• Coordinate with other SM’s to cover resource gaps in the zone workforce when necessary.
• Ensure timely and accurate submission of weekly payroll in accordance with CSI guidelines.
• Proactively monitors station operating expenses and adjusts spending as needed.
• Handle escalated customer relations issues and think critically to implement solutions.
• Regularly review video surveillance footage to monitor station operations.
• Ensures station personnel and contractors comply with CSI’s safety standards.
• Conducts station meetings to create alignment and ensure effective operations. Communicate all necessary information to staff enabling them to effectively perform their duties.
• Use various computer programs to support daily operations of the store. Complete daily administrative tasks regarding retail & gas sales, deliveries, etc.
• Keep Business Consultant informed of station operations and assist them in any special assignments or projects. Remain accountable to the BC for station performance.
• People Management
• Proactively identify hiring needs and partner with relevant parties to effectively staff the station.
• Create and sustain a diverse and inclusive station environment, encouraging mutual understanding and respect while promoting a productive team environment.
• Ensure appropriate onboarding and training of new employees to support station operations.

Performance Management:

• Clearly communicate performance expectations for employees.
• Coach direct reports on the performance of their duties; conduct performance discussions and provide feedback to direct reports. Take corrective action when appropriate.
• Develop staff through stretch assignments.
• Understand the importance of and ensure all station employees comply with local and federal wage & hourly requirements.
• Performs duties as needed or assigned by Business Consultant.

Qualifications:

Required:

• Display initiative and leadership behaviors, ability to handle multiple job responsibilities, setting priorities, maintaining a high level of accomplishment, and implementing process improvements if needed
• Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
• Ability to multi-task in fast-paced environment.
• Ability to handle challenging situations professionally, exercising good judgement.
• Ability to work both independently and in team settings.
• Strong interpersonal and verbal & written communication skills.

Preferred:

• Previous managerial experience in a retail, food service or fuel environment.
• Ability to learn and utilize station’s technology and computer applications.
• Previous cash handling and customer service experience.

Supervisor Responsibilities

• This position is responsible for supervising all employees and contractors at their station.

Travel

• Rare, limited to required training/coverage for nearby stations and zone/district meetings.

Physical demands include but are not limited to:

• Ability to stand and walk for long periods of time on hard and uneven surfaces.
• Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward.
• Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
• Periodic exposure to all outdoor conditions during daylight hours.
• Occasional exposure to walk-in coolers at 34 F.

Job Title:
Team Lead

Compensation:
$25-$28/hour

Shift/Workday:
Full Time

Benefits:

We are proud to offer the following benefits:

• Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
• Paid time off: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement),
• Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).
• Other: 401K Retirement Savings Plan

Description:

Essential Functions:

• Front Line Leadership: Responsible to manage shift duties of the clean and safe ambassadors while ensuring compliance to all company standards, best practice, procedures, and policies. Being fair and holding responsible the team to complete projects and remain productive.
• Responsible to communicate and lead daily shift briefings while assigning duties and zones, reviewing events, weather and safety updates to Ambassadors. Providing excellent customer service in the BID and towards the team of Ambassadors.
• Provide guidance and direction for the on-street and in the field operations.

Reporting:

• Must be able to provide written reports of broken infrastructure, graffiti on private property, and provide a basic daily report of accomplishments and tasks completed. Must be able to provide direction and counsel to team members and report concerns to Operations Manager.

Qualifications:

• Professionalism: Must maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, procedures and overall company standards of expected professionalism. Clean, neat and buttoned up.
• Physical Abilities: Must have the physical capacity to traverse continuously during an eight-hour shift, with normal breaks (two fifteen-minute, and one thirty-minute meal break). Must be able to work outdoors in all conditions with provided inclement weather gear.
• Communciation: Must be able to speak, read, and write the English language in order to create basic reports.
• Computer Skills: Must be proficient in computer usage and in Microsoft Office products.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Title:
Event Security Supervisor

Compensation:
$20/hour

Shift/Workday:
Part-Time

Benefits:

• Part-time flexible scheduling under 30 hrs/week
• 401(k)
• Sick pay
• Flexible part time schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more

Description:
A Success Centers partner is looking to hire Event Supervisors to work events including concerts and sporting events at Chase Center and surrounding areas. They offer flexibility in scheduling and work with your availability.

Responsibilities:

• Ensures event staff/security are deployed to the assigned area, provides post orders individually or in group briefing; and continuously checks with team members for questions, issues or relays post order updates.
• Coordinates rest/meal breaks to ensure they are provided to employees as required by law.
• Responds quickly to all security and safety related calls, potential crowd control issues and assists with the ejection or control of unruly or intoxicated guest.
• Assists with all customer service needs before, during and after each show, including directions, information, escorts and medical calls.
• Demonstrates an understanding of the policies, procedures and regulations of different venues, facilities and events.
• Performs back of house administrative functions including, but not limited to Crew Sheet management/verification; preparing/collecting and submitting required reports; issuing daily credentials to employees; and submitting completed Show File to the Corporate office as required.
• Responds to medical calls involving employees; completes the required paperwork to report the injury to the Nurse Line and submits the completed packet to Human Resources and the appropriate Ops team.
• Prepare and issue written disciplinary documentation as needed.

Qualifications:
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be 18 years of age or older.
• Must have a high school diploma (or equivalent).
• Valid guard card/license, as required in the state for which you are applying.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test and may be required to pass a Driver’s Record check.
• Be professional, articulate and able to use good independent judgment and discretion.
• Must be able to work overtime as needed.
• Outstanding verbal and written communication skills required.
• Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.