Position:
Assistant Manager – Stiiizy – Authentic 415
Shift Type/Workday:
Full Time
Compensation:
$26/hour
Benefits:
- Medical Insurance for 70% covered by the company for part time and full time employment
- Paid training to learn about the history of cannabis, compliance, product knowledge, and sales
- 10% employee discounts and 20% employee discounts on Stiiizy mmj products (with the exception of Modesto/Davis employees)on top of already highly competitive prices
- Annual employee appreciation 30-40% merchandise discount for Stiiizy swag
- Free virtual workforce development classes (contingent on partnerships with local colleges)
- Ongoing professional development opportunities
- Paid manager training
Job Description:
Are you interested in working for the world’s largest cannabis market with a footprint that covers the entire breadth of the state of California? Are you someone who wants to be part of the growth of a fast growing industry? At IGS Solutions LLC, our mission is clear: to provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty. We’re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world. Our STIIIZY product line is one of the best-selling cannabis brands in the market today and has claimed the title of the best-selling vape brand across all BDSA-tracked markets and best selling brand overall in the California market! We are rooted in California, but we currently have operations in Nevada and Washington with plans to soon expand to Michigan. Additionally, we are currently building distribution networks to future markets in more than 60 countries! We recognize that our employees are at the center of our success, and we take pride in a corporate culture that emphasizes our core values: Influence, Inspire, Innovate, Win, & Grow. Our employees come from a wide range of retail backgrounds, each bringing their own unique skills and talents to the table as we work together to continue our incredible growth. If you are interested in partaking in the journey of building a nationally recognized and leading brand, we want to hear from you!
Responsibilities:
- Create and promote a healthy team culture where individual employees have the capacity and feel empowered to work autonomously while striving to meet a common collaborative goal
- Lead and inspire team members to continuously grow, learn, and evolve personally and professionally
- Help build an exceptional team that will uphold and deliver our mission, vision, and goals to employees and customers.
- Promote an environment and culture that is focused on positive and healthy interactions
- Mediate conflict, address complex issues, and make decisions in high-pressure situations
- Ensure store is operating in compliance with all City and State regulations and labor laws
- Comply with all HR policies and employee handbook; maintain detailed documentation of all HR processes
- Have clear knowledge and understanding of cannabis regulations (including Metrc) and ensure that compliance is executed in operations
- Manage all day-to-day operations to maximize sales growth while focusing on operational efficiency and compliance
- Exceed the customers expectations by implementing and delivering exceptional service and training the staff to deliver the same service
- Drive customer visit goals and increase the number of returning customers
- Complete and appropriately delegate (if applicable) tasks assigned during scheduled shift, including and not limited to:
- Correct cash handling and discount application
- Verification of proper paperwork, documentation, and ID for patients
- Accurate use and maintenance of the Point of Sale (POS) system
- Accurate and timely data entry of patient profiles in both the POS system and the regulatory electronic verification systems
- Security measures and safety compliance
- Maintenance of an organized and clean store
- Management of visitor log
- Maintenance of open communication with the management team and other coworkers
- Reporting of team member issues or patient situations
- Submitting end-of-day day reports
- Ensuring opening and closing duties are fulfilled
- Ensuring accuracy with the safe
- Delivering financial and operational reporting regularly
- Holding employees accountable and tracking attendance
- Delivering timely disciplinary action reports for corrective action
- Partner with the General Manager to effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow
- Monitor and manage staffing, scheduling, operations, processes, etc.
- Monitor and manage inventory, product placement, and store presentations
- Evaluate floor leads on a consistent basis in order to provide actionable feedback to support their growth
- Strategically utilize the tools and resources provided by General Managers to improve operational efficiency and improve cultural goals
- Implement systems of checks and balances in areas vulnerable to loss
- *Other duties may be assigned
Qualifications/Requirements:
- Minimum 21 years of age
- Minimum of 2 years of retail management experience
- Bachelor’s Degree preferred, but not a must; however, 2-3 years of experience in training is necessary
- Open availability: able to work days, nights, holidays and weekends
- Strong computer skills including proficiency in Google Suite and Microsoft Office (Word, Excel, PowerPoint, etc.) comfortability with various software and databases
Physical Demands:
- The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift 20 pounds at times
- Be able to stand for prolonged periods of time, bend, kneel, squat, and twist
Position:
Assistant Manager – Stiizy Mission
Shift Type/Workday:
Full Time
Compensation:
$26/hour
Benefits:
- Medical Insurance for 70% covered by the company for part time and full time employment
- Paid training to learn about the history of cannabis, compliance, product knowledge, and sales
- 10% employee discounts and 20% employee discounts on Stiiizy mmj products (with the exception of Modesto/Davis employees)on top of already highly competitive prices
- Annual employee appreciation 30-40% merchandise discount for Stiiizy swag
- Free virtual workforce development classes (contingent on partnerships with local colleges)
- Ongoing professional development opportunities
- Paid manager training
Job Description:
In this role, you will assist the General Manager in leading the retail team and oversee day to day operations. The ideal candidate for this job shines bright when it comes to setting a good example and keeping coworkers motivated. He/she will foster a culture of teamwork and camaraderie with communication being at the forefront of team building.
Responsibilities:
- Create and promote a healthy team culture where individual employees have the capacity and feel empowered to work autonomously while striving to meet a common collaborative goal
- Lead and inspire team members to continuously grow, learn, and evolve personally and professionally
- Help build an exceptional team that will uphold and deliver our mission, vision, and goals to employees and customers.
- Promote an environment and culture that is focused on positive and healthy interactions
- Mediate conflict, address complex issues, and make decisions in high-pressure situations
- Ensure store is operating in compliance with all City and State regulations and labor laws
- Comply with all HR policies and employee handbook; maintain detailed documentation of all HR processes
- Have clear knowledge and understanding of cannabis regulations (including Metrc) and ensure that compliance is executed in operations
- Manage all day-to-day operations to maximize sales growth while focusing on operational efficiency and compliance
- Exceed the customers expectations by implementing and delivering exceptional service and training the staff to deliver the same service
- Drive customer visit goals and increase the number of returning customers
- Complete and appropriately delegate (if applicable) tasks assigned during scheduled shift, including and not limited to:
- Correct cash handling and discount application
- Verification of proper paperwork, documentation, and ID for patients
- Accurate use and maintenance of the Point of Sale (POS) system
- Accurate and timely data entry of patient profiles in both the POS system and the regulatory electronic verification systems
- Security measures and safety compliance
- Maintenance of an organized and clean store
- Management of visitor log
- Maintenance of open communication with the management team and other coworkers
- Reporting of team member issues or patient situations
- Submitting end-of-day day reports
- Ensuring opening and closing duties are fulfilled
- Ensuring accuracy with the safe
- Delivering financial and operational reporting regularly
- Holding employees accountable and tracking attendance
- Delivering timely disciplinary action reports for corrective action
- Partner with the General Manager to effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow
- Monitor and manage staffing, scheduling, operations, processes, etc.
- Monitor and manage inventory, product placement, and store presentations
- Evaluate floor leads on a consistent basis in order to provide actionable feedback to support their growth
- Strategically utilize the tools and resources provided by General Managers to improve operational efficiency and improve cultural goals
- Implement systems of checks and balances in areas vulnerable to loss
- *Other duties may be assigned
Qualifications/Requirements:
- Minimum 21 years of age
- Minimum of 2 years of retail management experience
- Bachelor’s Degree preferred, but not a must; however, 2-3 years of experience in training is necessary
- Open availability: able to work days, nights, holidays and weekends
- Strong computer skills including proficiency in Google Suite and Microsoft Office (Word, Excel, PowerPoint, etc.) comfortability with various software and databases
Physical Demands:
- The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift 20 pounds at times
- Be able to stand for prolonged periods of time, bend, kneel, squat, and twist
Position:
Assistant Manager – Stiiizy Parkmerced
Shift Type/Workday:
Full Time
Compensation:
$26/hour
Benefits:
- Medical Insurance for 70% covered by the company for part time and full time employment
- Paid training to learn about the history of cannabis, compliance, product knowledge, and sales
- 10% employee discounts and 20% employee discounts on Stiiizy mmj products (with the exception of Modesto/Davis employees)on top of already highly competitive prices
- Annual employee appreciation 30-40% merchandise discount for Stiiizy swag
- Free virtual workforce development classes (contingent on partnerships with local colleges)
- Ongoing professional development opportunities
- Paid manager training
Job Description:
Assistant Manager: Are you interested in working for the world’s largest cannabis market with a footprint that covers the entire breadth of the state of California? Are you someone who wants to be part of the growth of a fast growing industry? At IGS Solutions LLC, our mission is clear: to provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty. We’re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world. Our STIIIZY product line is one of the best-selling cannabis brands in the market today and has claimed the title of the best-selling vape brand across all BDSA-tracked markets and best selling brand overall in the California market! We are rooted in California, but we currently have operations in Nevada and Washington with plans to soon expand to Michigan. Additionally, we are currently building distribution networks to future markets in more than 60 countries! We recognize that our employees are at the center of our success, and we take pride in a corporate culture that emphasizes our core values: Influence, Inspire, Innovate, Win, & Grow! Our employees come from a wide range of retail backgrounds, each bringing their own unique skills and talents to the table as we work together to continue our incredible growth. If you are interested in partaking in the journey of building a nationally recognized and leading brand, we want to hear from you! In this role, you will assist the General Manager in leading the retail team and oversee day to day operations. The ideal candidate for this job shines bright when it comes to setting a good example and keeping coworkers motivated. He/she will foster a culture of teamwork and camaraderie with communication being at the forefront of team building.
Responsibilities:
- Create and promote a healthy team culture where individual employees have the capacity and feel empowered to work autonomously while striving to meet a common collaborative goal
- Lead and inspire team members to continuously grow, learn, and evolve personally and professionally
- Help build an exceptional team that will uphold and deliver our mission, vision, and goals to employees and customers.
- Promote an environment and culture that is focused on positive and healthy interactions
- Mediate conflict, address complex issues, and make decisions in high-pressure situations
- Ensure store is operating in compliance with all City and State regulations and labor laws
- Comply with all HR policies and employee handbook; maintain detailed documentation of all HR processes
- Have clear knowledge and understanding of cannabis regulations (including Metrc) and ensure that compliance is executed in operations
- Manage all day-to-day operations to maximize sales growth while focusing on operational efficiency and compliance
- Exceed the customers expectations by implementing and delivering exceptional service and training the staff to deliver the same service
- Drive customer visit goals and increase the number of returning customers
- Complete and appropriately delegate (if applicable) tasks assigned during scheduled shift, including and not limited to:
- Correct cash handling and discount application
- Verification of proper paperwork, documentation, and ID for patients
- Accurate use and maintenance of the Point of Sale (POS) system
- Accurate and timely data entry of patient profiles in both the POS system and the regulatory electronic verification systems
- Security measures and safety compliance
- Maintenance of an organized and clean store
- Management of visitor log
- Maintenance of open communication with the management team and other coworkers
- Reporting of team member issues or patient situations
- Submitting end-of-day day reports
- Ensuring opening and closing duties are fulfilled
- Ensuring accuracy with the safe
- Delivering financial and operational reporting regularly
- Holding employees accountable and tracking attendance
- Delivering timely disciplinary action reports for corrective action
- Partner with the General Manager to effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow
- Monitor and manage staffing, scheduling, operations, processes, etc.
- Monitor and manage inventory, product placement, and store presentations
- Evaluate floor leads on a consistent basis in order to provide actionable feedback to support their growth
- Strategically utilize the tools and resources provided by General Managers to improve operational efficiency and improve cultural goals
- Implement systems of checks and balances in areas vulnerable to loss *Other duties may be assigned
Qualifications/Requirements:
- Minimum 21 years of age
- Minimum of 2 years of retail management experience
- Bachelor’s Degree preferred, but not a must; however, 2-3 years of experience in training is necessary
- Open availability: able to work days, nights, holidays and weekends
- Strong computer skills including proficiency in Google Suite and Microsoft Office (Word, Excel, PowerPoint, etc.) comfort with various software and databases
Position:
Budtender/Security Guard – Magic Flower
Shift Type/Workday:
Full Time
Compensation:
$18.07/hour
Job Description:
Magic Flower cannabis dispensary in San Francisco’s Lower Nob Hill/ Tenderloin neighborhood is seeking a positive, outgoing, and confident individual for our security/ bud tender position. This person must have a great attitude, personality and have great people skills! Looking for someone who is upbeat, energetic, hard worker and detail oriented. Customer Service/Cannabis experience is a plus, but not required. Being POSITIVE is a must!
Responsibilities:
- Educating patients about Medical and Recreational Cannabis and providing courteous and compassionate service.
- Restocking, cleaning, organizing, assembly, etc, other dispensary duties, following company’s protocol.
- Attend staff meetings and contribute to a team effort.
- Other duties may be assigned.
Qualifications/Requirements:
- English language (written and verbal) and the ability to interpret written and verbal
- Punctual, reliable with an excellent attendance Detail oriented
- Ability to work independently without supervision
- Above all, the ability to keep a positive attitude and contribute to a team effort.
- Must have valid guard card with the state of California
Position:
Cannabis Consultant – Bloom Room
Shift Type/Workday:
Part Time
Compensation:
$18/hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
Job Description:
The Bloom Room Dispensary is currently seeking an outstanding individual to join our wonderful team. We pride ourselves in offering extraordinary customer service and making sure every member leaves the store with the correct cannabis product to meet their needs. Bloom Room has been a successful Cannabis Dispensary since 2013 and has always maintained a professional environment for both employees and members alike. We are looking for someone with customer service experience, cannabis experience and/or knowledge, point of sales experience, basic computer knowledge, and a passion for helping others. This is a Cannabis Consultant position. You’ll be responsible for registering new Members, recommending medical and recreational cannabis products to Members, cleaning the facility, updating product menus, maintaining the dispensary floor, and much more. This is a great opportunity for someone seeking a career in the cannabis industry since the position will learn all the ins-and-outs of a Cannabis Dispensary and will be responsible for a wide variety of dispensary responsibilities. We require Team Members who are passionate about cannabis and are ready to work. Our shifts are long (10-11 hours) and most of that time is spent on your feet. We have long workdays and short work weeks. It’s important for all of our Team Members to support each other positively and promote a healthy workplace. If you are not passionate about helping others or ready to work in a close team environment, then you need not apply. Bloom Room is an equal opportunity employer and we do not tolerate any forms of discrimination or prejudice.
Responsibilities:
- Learn company products, procedures, policies, and protocols
- Listen and work with Members to find products that meet their needs
- Process member transactions accurately and efficiently
- Assist with the stocking of products in the store
- Answer/transferring multi-line phone
- General cleaning and upkeep of the storefront facility
- Performing additional duties as assigned by your supervisor
- Updating multiple menus, ensuring accuracy with inventory
- Registering New Members to the Dispensary
- Morning and evening inventory counts
- Counting cash drawers and close-out consolidation
Qualifications/Requirements:
- Must be over 21 with a valid ID
- Must have a passion for cannabis
- Must be detail oriented and able to follow specific protocols
- Must be consistent and punctual
- Must be comfortable with computers and learning new software
- Must be a friendly individual with an outgoing personality
- Must be knowledgeable about cannabis medicine and the medical benefits of cannabis
- Ability to work/stand for 8-10 hrs daily
- Ability to stoop, kneel, and crouch
- Ability to handle confidential matters with discretion
- Ability to meet deadlines and work under pressure
- Must have a desire to learn and grow professionally
- Must have cashier experience
Position:
Cannabis Consultant – Moe Greens
Shift Type/Workday:
Full Time
Compensation:
$18/hour
Job Description:
We are seeking outgoing and passionate part time budtenders who are looking for long-term employment. Our budtenders will support the management team with the activities and operations of the store, while abiding by policies, procedures and operational guidelines. Our budtenders are responsible for helping customers, processing transactions, cash handling, and providing excellent customer service. You must be able to listen well and communicate effectively with various audiences. Although there is onsite consumption at Moe Greens, employees are not allowed to be under the influence of any controlled or non controlled substances during their shifts.
Responsibilities:
- Responsible for sales and customer experience by maintaining a clean, safe and comfortable environment
- Ensure the sales floor is properly stocked and the presence of the store is well maintained
- Promote a work environment that is positive, customer service oriented, and compliant with established policies and procedures
- Maintain product knowledge
- Greeting customers warmly when they enter
- Capable of using our POS system (Treez)
- Maintain friendly demeanor
- Correct cash handling
- Accurate and timely data entry and patient profiles
- Daily organization and cleaning
- Communicating effectively with others
- Other duties as assigned by the management team
Qualifications/Requirements:
- High school diploma or equivalent
- Previous cannabis, hospitality, food service or retail experience preferred
- Must be the minimum age of 21 years old
- Professional, tidy appearance and good personal hygiene
- Must be on time and ready to work when scheduled
- Reliable transportation
- Cannabis knowledge is preferred
- Must be able to accommodate scheduling expectations including weekend, evening, and holiday shifts and store location assignments
Position:
Driver – Mission Organic Center
Shift Type/Workday:
Full Time
Compensation:
$18.07
Encouraged To Apply: Justice Involved or Re-Entry, Fair Chance Ordinance
Job Description:
We have 2 positions available in our Delivery department. 1 Full-Time, 1 Part-Time, Looking to fill position ASAP.
- $18.00/hour plus $.54 a mile.
- This Job comes with tips.
- Drive and deliver products at various locations.
Qualifications/Requirements:
- Must be 21+ years old.
- Have a valid driver’s license and clean driving record.
- Have a vehicle you are permitted to operate.
- Proof of insurance.
Position:
Member Consultant – SPARC Lower Haight
Shift Type/Workday:
Part Time
Compensation:
$19.40/hour
Benefits:
- Voluntary Life Insurance
- UnitedHealthcare
- Employee, Spouse and/or Child
- Hospital/Accident/Critical Illness Indemnity
- UnitedHealthcare
- Commuter FSA
- GoNavia
- Parking or Transit
- Retirement
- PCS Retirement 401(k) or Roth 401(k)
- Pet Insurance
- Nationwide
- Cat, Dog and/or Avian
- Employee Assistance Plan
- Claremont
- Employee discount
- 34% at any SPARC dispensary
- Employee allowance
- $30 credit per pay period at any SPARC dispensary
- Free snacks at all SPARC locations
Job Description:
Responsible for ensuring each member receives outstanding service by providing a positive and friendly environment
Assist members with their personal needs, maintain solid product knowledge, facilitate new membership and member renewal processes and always provide the highest level of customer service
Understand and embrace the mission of SPARC, affiliate organization(s), and their role in the industry and local and greater communities
Responsibilities:
- Provide exceptional customer service in accordance with established standards.
- Develop and maintain rapport with our members, vendors, service providers and staff.
- Ensure members’ concerns and/or questions are solved and answered promptly and efficiently, and communicate member requests and/or problems to a manager when needed.
- Recommend, select and help locate the proper medicine for members depending on their individual needs.
- Communicate the effects of different types of cannabis to members clearly and effectively.
- Ring up sales on Point of Sale System and process cash and credit card transactions.
- Ensure strict controls to protect organization assets at the direction of management.
- Set up and break down display cases daily. Assist in display maintenance and housekeeping.
- Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.
- Facilitate the new membership and member renewal processes.
- Perform data entry and manage the member database.
- Facilitate the verification process with doctors’ offices for new and renewing members if medical certification is provided.
- Answer phone calls and forward to the appropriate staff member.
- Book appointments for members for services they request.
- Maintain a current stock of Member Handbooks, Intake Forms, and promotional items, such as lighters, stickers and newsletters. Frequently maintain dispensary’s cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization.
- Maintain a positive work environment conducive to trust and respect.
- Maintain strictest confidentiality in compliance with HIPAA guidelines.
- Give new members a tour of the dispensary.
- Perform other related work as required.
Qualifications/Requirements:
- Available to work varied hours/days, including nights, weekends, holidays, and/or events.
- Ability to adhere to the highest customer service standards at all times.
- Ability to communicate clearly, honestly and effectively with members and staff in all situations.
- Personal knowledge of effects of cannabis to self and others.
- Ability to perceive and meet the needs of members and staff without direction.
- Strong problem solving, customer service and interpersonal skills.
- Ability to dispense medicine accurately and efficiently.
- Strong math skills for Point of Sale (POS) system and cash handling.
- Ability to maintain high standards in a fast paced, constantly evolving environment.
- Must possess a high degree of personal ownership and accountability.
- Knowledgeable on cannabis strains, genetics, cultivation and medicinal effects
- Must have high level of organization, patience and flexibility
- Strong commitment to member service.
- Ability to adapt to a changing industry and growing organization.
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
- Retail, cash handling and Point of Sales (POS) experience required
- Working knowledge of Microsoft Office
- Experience in cannabis industry highly desirable, but not required
- Must be 21 years old and submit to a background check.
Physical Demands:
Work may require prolonged sitting/standing, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, credit card machine, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus. Requires lifting up to 50 pounds occasionally.
Typical Working Conditions:
Work is performed in a busy cannabis dispensary. The dispensary area is very loud due to fans and filtration systems, fluctuating between extreme cold and hot temperatures. Involves frequent contact with staff and the public. Work may be stressful at times and may include dealing with difficult members and/or law enforcement. Available to work varied hours/days, including nights, weekends, holidays, and/or events.
Position:
Dispensary Sales Associate – STIIZY Union
Shift Type/Workday:
Part Time
Compensation:
$19/hour
Benefits:
- Partnered with UFCW: The UFCW partners with cannabis workers, patients, consumers, community allies, elected officials, and business owners to achieve the shared goals of creating an industry with family-sustaining jobs and a focus on social equity
- Full time status based on seniority
- Medical Insurance for 70% covered by the company for part time and full time employment
- Paid training to learn about the history of cannabis, compliance, product knowledge, and sales
- Quarterly samples (ranging from $100-$300)
- Annual employee appreciation 30-40% merchandise discount for Stiiizy swag
- Paid holidays
- The following benefits apply to all retail employees under the global contract only (excludes Davis/Modesto)
- 10% employee discounts and 20% employee discounts on Stiiizy mmj products on top of already highly competitive prices
- 1.5x premium pay for working on 4/20
- 1 floating holiday after 12 months of employment
- Employee birthday paid holiday
Job Description:
Are you interested in working for the world’s largest cannabis market with a footprint that covers the entire breadth of the state of California? Are you someone who wants to be part of the growth of a fast growing industry? At IGS Solutions LLC, our mission is clear: to provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty. We’re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world.
Our STIIIZY product line is one of the best-selling cannabis brands in the market today and has claimed the title of the best-selling vape brand across all BDSA-tracked markets and best selling brand overall in the California market! We are rooted in California, but we currently have operations in Nevada and Washington with plans to soon expand to Michigan. Additionally, we are currently building distribution networks to future markets in more than 60 countries!
We recognize that our employees are at the center of our success, and we take pride in a corporate culture that emphasizes our core values: Influence, Inspire, Innovate, Win, & Grow.
Our employees come from a wide range of retail backgrounds, each bringing their own unique skills and talents to the table as we work together to continue our incredible growth. If you are interested in partaking in the journey of building a nationally recognized and leading brand, we want to hear from you!
Responsibilities:
- Work as a team player and contribute to a positive working environment
- Exceed expectations by working to meet the Company’s mission: To provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty
- Promote an environment and culture that is focused on positive and healthy interactions that align with the Company’s core values
- Advise customers on suitable cannabis products based on their needs, preferences, budgets, and
- reactions to different strains of cannabis
- Demonstrate a high level of cannabis knowledge and curate experiences that go above and
- beyond expectations
- Create intentional experiences for customers by building authentic relationships; exceed the
- customers expectations by delivering exceptional service
- Drive customer visit goals and increase the number of returning customers; successfully achieve
- sales goals and business metrics
- Fulfill pick up orders through Potify and Weedmaps in a timely manner
- Seek opportunities to contribute to and improve business results on a daily basis
- Adhere to all company training and operational standards and procedures (education,
- merchandising, cleanliness, security, checklists etc.)
- Ensure you are aware of all company communication, rollouts, directives and procedures
- Abide by all company policies and programs
- Adhere to all legislative requirements of cannabis retailers, including federal, state and BCC legislation
Qualifications/Requirements:
- Minimum 21 years of age
- Open availability preferred (must be able to work 2 weekend days Fri-Sun)
- Retail experience (1-2 years preferred)
Physical Demands:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prolonged periods of standing, sitting at a desk, and working on a computer.
- Be able to stand for prolonged periods of time, bend, kneel, squat, and twist
Position:
Retail Associate
Shift Type/Workday:
Part Time
Compensation:
$19/hour
Job Description:
Under general supervision, Retail Associates provide guidance and education to each patient with medical marijuana needs. Associates assist every patient to ensure he or she is receiving the correct medication that will best benefit the patient’s specific illness and medical condition.
Responsibilities:
- Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in ADILAS for future reference
- Confirms patient purchase limits prior to admission into the consultation area and informs the appropriate pharmacist of such limits
- Provide Exceptional Customer Care by promoting and maintaining positive customer relations
- Respond to calls or emails from customers requesting product, training, and general information
- Management of patient records through the use of an MMJ database
- Maintenance and update of databases as needed
- Fulfillment of customer orders
- Responsible for the sales and promotion of all Columbia Care products
- Build and maintain a high level of integrity and trust for specific products
Minimum Qualifications (Skills, Knowledge & Abilities):
- Must be at least 21 years of age
- WEEDEND AVAILABILITY is required
- Two years of direct customer service experience required.
- Retail experience a strong plus
- Experience with Point-of-Sales systems
- Understanding of and experience with Windows Operating System and Microsoft Outlook
Travel %: 0
FLSA status: Non-exempt
Additional Abilities Required:
- While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.
Note: Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.
Background Investigation:
As a condition of employment, all Columbia Care employees are required to submit to a background check. Employment decisions, in compliance with state law, are based on an employee’s background report at the time of hire. Employees have a duty to report any changes in their background to the Market Director or Vice President, Operations as soon as the employee is aware of the event.