Shift Lead – Flower Company
The Flower Company
Budtender
San Francisco - CA
Posted 3 months ago
Job Title:
Shift Lead – Flower Company
Compensation:
$22 – $25/hour
Shift/Workday:
Full-Time
Description:
FLOWER CO. operates a licensed cannabis delivery service. The company is growing and looking for Delivery Operations Shift Leads to join our close-knit, customer-focused team to help us supply California with the best buds on the market! This position is the cornerstone of our company. The type of people who do well in this role are detail-oriented, have a positive and professional attitude, are dedicated to making our customers happy, and have a passion for cannabis products. Our Shift Leads are part of our core operations. They love solving problems, thinking critically, and managing/mentoring a diverse, high-performing team of Drivers. In this role, you will oversee and supervise our driver fleet while supporting daily operations including picking and packing orders, planning routes, dispatching drivers, managing inventory, handling cash and any additional tasks your manager assigns. This position ensures we meet our customer SLA’s and continuously improve our customer experience. Additionally, Shift Leads will be responsible for instilling a culture at the depot that supports our purpose and core company values.
Essential Job Duties and Responsibilities:
- Following company standard operating procedures, creating and updating as needed
- Lead a team of drivers to accomplish shift goals
- Coordinate daily tasks and roll out new systems and features
- Be a subject matter expert on FLOWER CO. operations and services
- Report performance metrics to Operations Managers
- Problem-solve along with other teams to resolve fulfillment, inventory, and delivery issues
- Complete inventory counts regularly
- Report all violations to Operations Managers
- Record and report daily metrics
- Abide by all cannabis regulations & compliance procedures
- Execute delivery operations by dispatching drivers, picking and packing orders, handling cash, and completing daily depot tasks
- Manager multiple drivers on route at once
- Help keep our workspace clean and organized
- Friendly, effective communication with peers, supervisors, managers, etc